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Pantheon Survey: 72% of Consumers Mistake Slow Website Performance for an AI Scam

Jun 24, 2026

As the rise of AI-generated cloned websites triggers an online trust crisis, 88% of consumers demand businesses do more to prove their authenticity on the web or risk permanent abandonment.

Strategic Shifts in Consumer Behavior and the Imperative for Data Excellence

Prime Day 2026: Strategic Shifts in Consumer Behavior and the Imperative for Data Excellence

Jun 24, 2026

Amazon’s Prime Day has evolved beyond a single-retailer event, becoming a bellwether for broader shifts in consumer sentiment and purchasing behaviors during peak sales periods. Insights from Akeneo’s “Prime Day 2026” infographic reveal a landscape dominated by intentional shopping, economic pragmatism, and the increasing influence of artificial intelligence (AI)

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | June 24, 2026

Jun 24, 2026

Yesterday’s wave of press releases, coinciding with Cannes Lions 2026, tells a story that Chief Marketing Officers (CMOs) need to read carefully, because the headline narrative and the operational reality are not the same thing. Nearly every vendor is now using the term “agentic AI,” but the announcements break…

Salesforce’s Nitin Mangtani on how AI is evolving on-site search

Salesforce’s Nitin Mangtani on how AI is evolving on-site search

Jun 23, 2026

Today, we’re going to talk about the evolution of on-site search. For years, it’s been a functional, yet often frustrating, utility for customers. But with advancements in AI, it’s transforming from a simple keyword-matching tool into a conversational discovery engine that can anticipate intent and drive a more intelligent…

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Airship Appoints Laura Zwahlen as Chief Revenue Officer

Jun 23, 2026

Go-To-Market and Revenue Operations Veteran to Lead Global Sales and Customer Success Organizations into the Next Phase of Growth

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Millennials and Gen Z Embrace AI and Brand + Retailer Deals for Prime Day Amidst Economic Uncertainty

Jun 23, 2026

Boomers are least likely to participate in deal days, with 41% saying brands don’t offer the best deals during deal day sales

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Contentful Introduces Palmata, Giving Brands Influence Over How AI Represents Their Business

Jun 23, 2026

Powered by Sounder Discovery Agent, Palmata uncovers what shapes AI-generated answers and translates those insights into actionable content decisions

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Verint Advances Agentic Outcome Orchestration With Enhanced Intelligence Across Conversations, Processes and Desktop Activity

Jun 23, 2026

Agentic Workforce Intelligence, Desktop Intelligence and Quality Intelligence Capabilities Built on Verint Agent Factory

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Verint Expands Platform With Agent Factory to Orchestrate Human and AI Agent Workforces

Jun 23, 2026

Verint® announced enhanced capabilities at Engage 2026 helping organizations scale CX Automation: Verint Agent Factory. This AI orchestration environment gives enterprises the ability to build, configure and manage the hybrid workforce of human and AI agents.

Designing the AI-Native Marketing Organization: Structure, Skills, and Governance for Accelerated Growth

Cordial: Designing the AI-Native Marketing Organization: Structure, Skills, and Governance for Accelerated Growth

Jun 23, 2026

However, recent research by Cordial and Org.Works challenges this narrative. Their April 2026 study, Designing the AI-Native Marketing Organization: How Retail Marketing Leaders Are Redesigning Teams, Roles, and Governance for AI, surveying 100 retail marketing executives, reveals that AI does not simplify marketing; rather, it intensifies the need for…

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