Expert Mode: The Last Mile Is a Lie. with Taksina Eammano of Salesforce
As recent Salesforce research shows, with 95% of organizations adopting AI while 66% report increased mobile worker turnover, this is not a hypothetical problem. It’s a…
Cordial: Navigating the AI-Augmented Inbox: Key Insights for Marketers
AI in the Inbox, new research from Cordial, reveals that a substantial portion of consumers already grants AI access to their personal inboxes, creating both opportunities…
Madhive: Peak Engagement: Understanding Multi-Screen Behavior During High-Stakes Events
Madhive Maverick AI’s “Election Night 2026, screen by screen” research offers a detailed look into how audiences across the United States engaged with news content across…
Travelers Expect Holiday Disruption and Are Open to AI, But Only 7% Would Let It Act for Them, Parloa Survey Finds
New research from Parloa shows consumers trust AI to watch their trips, want full resolution above all else, and are increasingly willing to let AI agents…
YouGov: AI’s Evolving Role in Black Friday and Cyber Monday 2026: A Strategic Imperative for Enterprise CX
According to YouGov’s Black Friday and Cyber Monday 2026 report, U.S. consumers are demonstrating a consistent appetite for BFCM sales, with specific demographic segments leading the…
Expert Mode: Accelerating Understanding in the Age of AI with Melissa Blunte from Georgia-Pacific
As we get closer to the data, are we inadvertently moving further away from the human? Are we building systems that know everything about a customer’s…
The Harris Poll: The Strategic Imperative of Adult Play: Capturing the Evolving Consumer Landscape
According to The Harris Poll’s October 2026 “The Rise of Kidulting Report,” this market represents a substantial, yet often underestimated, opportunity for enterprises. Senior marketing and…
Claritas: Decoding Growth: Strategic Imperatives for Engaging the Diverse U.S. Hispanic Market
The 2026 U.S. Hispanic Market Report by Claritas underscores that this is not a monolithic market but a complex, multi-faceted audience whose acculturation levels, language preferences,…
