Category: News

Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report, RingCentral Trends 2025: The state of AI in business communications, provides a comprehensive look at AI’s current role and future potential in the business world. 

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced its new research exploring workers’ feelings toward agentic AI. While a majority of workers (57%) are inclined to use AI agents at work, the survey still finds significant concerns about reliability and quality persist. This highlights a dichotomy between…

Kantar Group, the world’s leading marketing data and analytics company based in London and portfolio company of Bain Capital, has announced today the proposed sale of Kantar Media to H.I.G. Capital, a leading global alternative investment firm with $67 billion of capital under management.

Perplexity AI, an AI-powered search engine, has announced the acquisition of Read.cv, a professional networking platform. This strategic move marks Perplexity’s third major acquisition, following its earlier purchases of Carbon and Spellwise.

Rokt, the global leader in ecommerce unlocking real-time relevancy in the moment that matters most, today announced a US$300 million investment in mParticle, a leading customer data platform (CDP), to create an unparalleled offering to unlock real-time relevance across ecommerce, advertising and customer experience. This partnership combines Rokt’s expertise in bringing…

Clarivoy, the trusted leader in multi-touch attribution and advanced identity resolution, is teaming up with Treasure Data, the leading AI-powered customer data platform (CDP), to redefine how dealerships harness the power of customer data to drive revenue growth. Together, this partnership promises to deliver an industry-first solution that enables dealerships…

The Agile Brand Revisited by best-selling author Greg Kihlström provides a comprehensive guide to understanding and implementing agility within your organization. Through a blend of foundational concepts, core principles, and practical strategies, you’ll discover how to transform your brand into a dynamic, customer-centric powerhouse. By embracing agility, continuous improvement,…

Treasure Data today introduced its CDP Trade-Up program to help companies transition from their current customer data platform (CDP) implementation to Treasure Data CDP in as little as one month. The program includes incentives to ease the cost of switching to Treasure Data and a proven Migrator Toolkit to…

Contentstack, the composable digital experience platform (DXP) leader, today announced its acquisition of Lytics, pioneer of the real-time customer data platform. The acquisition, which closed in December of 2024, brings comprehensive audience insights, content analytics and profile management to the Contentstack platform, unlocking real-time personalization for known and unknown…

Medallia, Inc., the global leader in customer and employee experience, today announced the appointment of Mark Bishof as Chairman and CEO. Bishof brings over 40 years of experience leading private and public software companies and extensive industry experience as the former Chief Business Officer of Qualtrics and CEO of…