Guide to: Artificial Intelligence (AI)

The latest articles, wikis, podcasts, books, and more about AI

Let’s face it: AI is here to stay, and marketers that want to stay ahead need to keep up with the latest and greatest. The purpose of this page is to compile all our latest content on this important topic. As starting points, here are a few places to go:


Featured Article


More Books About Artificial Intelligence

The Agile Brand Guide®: Generative AI

The Agile Brand Guide®: Generative AI

While there is a lot of conversation around artificial intelligence (AI) and its potential applications in marketing and customer experience, there are still more question…

Priority is Prediction

Priority is Prediction by Greg Kihlström

Foreword by Simonetta Turek, Chief Product Officer at Medallia The stakes have never been higher for enterprise organizations to take decisive action. Yet, to prioritize…

House of the Customer by Greg Kihlström


Podcast Episodes About Artificial Intelligence


From the Martechipedia Wiki

  • The AI Capability Framework (Master Stack)

    The AI Capability Framework, or Master Stack, is a four-tier model created by Greg Kihlström that separates what AI does (pillars) from the conditions it requires (layers), the external pressures that bound it (forces), and the strategic aim it serves (goals). Read top to bottom, the stack forms a single sentence — why, what AI…

  • The Fade (Uneven Disappearance)

    The Fade, or Uneven Disappearance, is a concept from Greg Kihlström’s book Stop Saying “AI” describing how the word “AI” will drop out of language the way “electric” dropped off “electric light” — but unevenly. Because AI is probabilistic and fails quietly, it fades into the background for low-stakes uses while staying explicitly named and…

  • Veritone

    Veritone is a leading provider of artificial intelligence (AI) and cognitive computing solutions.  Its proprietary operating system, aiWARE™,  transforms audio, video, and text data into actionable intelligence, empowering organizations across various sectors, including media and entertainment, legal, compliance, and government, to unlock the value of their unstructured data.

  • Warehouse Management System (WMS)

    A Warehouse Management System (WMS) is a type of software application designed to support and optimize the operations of a warehouse or distribution center. It provides tools for managing and tracking inventory, organizing warehouse layout, streamlining order fulfillment, and coordinating shipping and receiving. A WMS helps improve accuracy, efficiency, and visibility in warehouse operations, serving…

  • Zeta Global

    Zeta Global offers an AI-powered Marketing Cloud designed to help enterprise brands acquire, grow, and retain customers at a lower cost. Its key differentiator is the integration of its omnichannel marketing platform (ZMP) with a massive proprietary Data Cloud, which provides rich, deterministic signals on consumer identity and intent.

Summary

Artificial intelligence is not just a buzzword, but a technology that is already transforming the marketing industry. From personalization to automation, AI is changing the way marketers work and interact with customers. While there are downsides to the technology, such as privacy concerns and job losses, the potential benefits are too great to ignore. In the coming years, we can expect to see even more innovative uses of AI in marketing.

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