A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

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Latest Shows


Martechipedia™

The marketing technology wiki serving as a guide for CMOs, marketing and customer experience leaders, and aspiring leaders

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Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

Media Mix Modeling (MMM)

Media Mix Modeling (MMM) is an analytical approach used in marketing to understand the…

Total Addressable Market (TAM)

The Total Addressable Market (TAM) is the potential audience and revenue that your organization/product…

Go-To-Market (GTM) Strategy

A GTM strategy is a comprehensive plan that outlines how a company will reach…

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) is a cloud-based contact center solution that provides…

Return on Ad Spend (ROAS)

Return on Ad or Advertising Spend (ROAS) helps marketers measure the effectiveness of an…

Service Level Agreement (SLA)

A Service Level Agreement (SLA) is a formal contract that sets expectations around the…


The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


The Agile Brand Guide E-commerce
The Agile Brand Guide: E-commerce is now available in print and digital formats. Featuring contributions from some of the world's top e-commerce thought leaders.

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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The Agile Brand Guide
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