Month: August 2024

Today we’re going to talk about using technology for good in a new age of reason, driven by data, artificial intelligence, and people utilizing these tools for the right reasons. To help me discuss this topic, I’d like to welcome Larry Weber, Founder & Chairman of Racepoint Global and…

One of the key factors driving the need for adaptation in loyalty programs is the increasing importance of value to consumers. In the wake of the pandemic, consumers are placing a higher priority on getting the most value out of their travel experiences, not just in terms of saving…

Ken Peterson is the President of QuestionPro’s Customer Experience Division and joined me for an enlightening conversation about the intersection of AI and CX. QuestionPro’s Voice of the Customer platform already incorporates AI in its range of products from basic surveys to complex research, customer experience and employee engagement.

Barry D’Arcy from Storyblock shares insights on the company’s growth and the benefits of headless CMS. He explains that headless CMS allows for flexibility in front-end frameworks and content reuse across multiple channels. Three key points emerged from the conversation: Staying Organized with Tools: In the podcast episode, Barry…

Optimove announced partnerships with gamification leaders Captain Up and Gamanza Engage (a business unit within Gamanza Group AG), delivering a first to iGaming and Sports Betting operators: AI-orchestrated gamification. Optimove is the #1 CRM Marketing Solution used by iGaming and sports betting operators. 

Financial wellness benefits play a crucial role in boosting retention rates in the workforce. In today’s competitive job market, where companies are constantly vying for top talent, offering financial wellness benefits can set an organization apart from its competitors and help retain employees in the long run.

Welcome to today’s episode where we delve into leadership and empowerment in the tech industry with Cerys Goodall, Chief Operations Officer at Vetster, the world’s fastest-growing pet telehealth platform. We’ll discuss her strategies for fostering female leadership and building resilient, scalable operations.

Incremental improvements lead to success in software testing, by allowing teams to focus on one challenge at a time and making incremental changes to improve the testing process. This approach allows organizations to show incremental value internally and eventually see improvements over time.

In this episode of Brand the Change, Host Bonnie Habyan sits down with podcast expert Brandy Whalen from Kitcaster to talk about the explosive podcast industry and to provide listeners tips on how to leverage podcasts to grow their brand. This episode explains the strategy of podcasts in a…

A vital part of the buyer’s experience is, of course, getting the thing you ordered in the first place. So using predictive analytics to assess the level of delivery risk before a package is shipped becomes extremely important so merchants can ensure their customers have a seamless experience. My…