Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s MarTech, AI & CX News | September 19, 2026

Infillion buys Foursquare’s 16B check-ins, Taboola bids for finance ad network Dianomi, Fingerprint maps AI crawlers. Martech and AI news, Sept 18, 2026.

Yesterday’s MarTech, AI & CX News | September 18, 2026

Bazaarvoice and Bluefish find 57% of shoppers trust AI picks sourced from reviews. Canto and Omneky open agent access via MCP. Martech news, Sept 17,…

Yesterday’s MarTech, AI & CX News | September 17, 2026

Sept 16, 2026 martech news: HubSpot ties 3.6x MQLs to AI context, Google links feed fixes to a 5% conversion lift, and Pindrop reports 94.3%…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Technology Adoption Model (TAM)

The Technology Adoption Model (TAM) is a theoretical framework that explains how users come…

Bronze, Silver, and Gold Data Layers

The Bronze, Silver, and Gold Data Layers are a multi-tiered data architecture approach used…

Significance (σ or Sigma)

Significance in statistics refers to the measure of how far a result deviates from…

Content Marketer

A content marketer is a creative professional who is responsible for creating, managing, and…

Conversion Rate (CR)

Conversion Rate (CR) is a fundamental metric in digital marketing used to measure the…

Business Unit (BU)

A Business Unit (BU) is a distinct subdivision within a larger company that operates…

Line of Business (LOB)

Line of Business (LOB) refers to a category within a company that deals with…

Qualtrics XM Platform

Qualtrics XM Platform is a comprehensive experience management (XM) platform that helps organizations collect,…

Business Value Pyramid

One way to look at business value is by using the Business Value Pyramid…

Population Stability Index (PSI)

Population Stability Index (PSI) is a univariate drift metric that quantifies how much a…

Customer Lifetime Value (CLV)

This is a calculation of the total value of a customer over their entire…

Compound Annual Growth Rate (CAGR)

The Compound Annual Growth Rate (CAGR) is a financial metric used to measure the…


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Expert Mode Articles


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Expert Mode: A Seat Without Decisions Is Theater, with Richard Barnett from Fusion Risk Management

Resilience belongs to other people. It’s a risk function, an IT function, a line item…

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