My Courses
-
#109 Marketing Agencies and Agility w/ Tim Weinheimer, Hahn Public
Today we’re going to talk about how to maintain agility as a marketing agency. I know firsthand how volatile the world of marketing and public relations can be. When you take the last 12 years alone, we’ve seen the 2008-9 financial crisis, the…
-
108: #108 How to Be More Agile
What does it mean to be agile? We will look at the traits of an agile individual and how this relates to organizational success.
-
107: #107 Great Employee Experience in a Distributed World w/ Amy Gannaway, VMware
Learn more about your ad choices. Visit megaphone.fm/adchoices
-
106: #106 Personalization, Orchestration and CX
Consumers, bombarded with marketing and advertising from the moment they wake up to the time they drift off looking at their smartphone, are demanding more tailored experience. How do brands keep up?
-
105: #105 Social Innovation and Business w/ Paul Spiers, The New P&L
Today we’re going to talk about social innovation and its importance to business. By taking a new look at how innovation is defined within an organization, progress can be made in areas that have previously been difficult to address. How social…
-
104: #104 Understanding the Voice of the Customer
Learn the best ways to listen to your customers.
-
103: #103 Agility and the Personal Brand w/ Jennifer Sherman, The Influencer Collective
Today we’re going to talk about how to create a personal brand that is agile, memorable, and meaningful in a world gone (mostly) virtual. To help me discuss this topic, I’d like to welcome Jennifer Sherman, Founder & Chief Strategist at The…
-
102: #102 The Experience Maturity Model
Where does your organization rate in the CX & EX experience maturity model?
-
101: #101 Building a Sustainable, Agile Workforce with Roberta Matuson
Today we’re going to talk about creating a sustainable workforce that can help your brand be successful, no matter what the business environment may throw your way. We’re obviously living in tumultuous times and cannot control all aspects of our…
-
100: #100 Data Science & AI with CX and EX
There is great opportunity to use artificial intelligence with your customer and employee experience initiatives.