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Expert Mode: The High-Tech, Low-Tech Playbook for National Scale and Local Authenticity
For enterprise marketing leaders, the mandate is clear: grow. But the path to that growth…
#72: Concept to acquisition with Chris Tilkov, DocuSketch
Joining me today is Chris Tilkov, General Manager at DocuSketch, an automated estimation and documentation…
47: One Amazing Thing About Transmission with Ricky Abbott
Welcome to One Amazing About Transmission. Today we’re talking with Ricky Abbott, President at Transmission…
Cyber Weekend 2025 Recap: AI and Mobile Drive Cyber Weekend Growth
Cyber Weekend 2025 performance continued to show significant evolution in retail, driven by robust online…
#269: School Needs a CX Makeover: Here is How with Leonard Sommer
Leonard Sommer argues schools are stuck in an industrial model and kill creativity. He shares…
#777: Cisco’s Chang Chang on how AI is fundamentally reshaping the contact center
Today, we’re going to talk about how artificial intelligence is revolutionizing the contact center, transforming…
Expert Mode: Decoding the High-Effort Customer Journey
In enterprise marketing, data is never in short supply. Insight, however, is a far scarcer…
RetailNext Black Friday Data: Strategic Shifts for the Value-Driven Consumer
Early data from RetailNext reveals a notable shift in consumer behavior this Black Friday. In-store…
Expert Mode: Navigating the AI Revolution in Marketing
The transformative potential of artificial intelligence (AI) in marketing is undeniable. From streamlining operations to…