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House of the Customer

House of the Customer Book Review by Matthew Egol

House of the Customer is Greg’s eleventh book.   It’s part of a trio on CX. The first in the series, The Center of Experience,…

Agile Brand Guide to Agile Marketing Implementation

The Agile Brand Guide helps marketers successfully implement Agile…

Visit https://agilebrandguide.com/book-series/the-agile-brand-guide-to-agile-marketing-implementation/ for more information about the book. Arlington, VA | Marketing moves at a faster pace than ever. Many teams have implemented…

Destination CRM

Destination CRM: House of the Customer by Greg Kihlström…

The following is an excerpt from the article on Destination CRM. Read the full article here. Required Reading: Follow This Blueprint to Build…

House of the Customer

Book Review: House of the Customer on Hollywood Digest

Read the original review here From the review: Greg Kihlström knows of what he speaks, and to who he speaks. That much is…

The Agile Brand Guide to AI & Marketing

New Guide to AI & Marketing Helps Marketers Successfully…

The Agile Brand releases the latest book in its Agile Brand Guides series to educate marketers on the best uses of artificial intelligence…

The Agile Brand Guide to AI & Marketing

Practical E-Commerce Features Upcoming Book by Greg Kihlström on…

Practical Ecommerce featured Greg Kihlström’s The Agile Brand Guide to Marketing & AI in its list of 12 Ecommerce books to watch in…

Agile Brand Guide to Agile Marketing Fundamentals

Agile Brand Guide gives marketers the understanding they need…

The work of a marketing team continues to expand to include more channels, quicker response times, and more variations of content, offers, and…

The Agile Brand Podcast

The Agile Brand Podcast Featured on Thinkers360 Top Podcasts…

The Agile Brand with Greg Kihlström podcast was featured as one of the Thinkers360 Top Podcasts You Should Listen to in 2023. From…

House of the Customer by Greg Kihlström

New Book by Greg Kihlström Discusses How Brands Can…

Between consumer demands for more personalized and greater data privacy and competitive pressures to provide better omnichannel customer experiences, brands are faced with…