Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Your operating model sets the ceiling on what AI can do. Martech Futurist | June 17, 2026

This week’s research, insights, and news provide a consistent signal from the analyst desks: the limiting factor on AI value is organizational, and the vendor…

Yesterday’s Marketing Technology & AI News | June 17, 2026

The honest read on yesterday’s news is this: vendors are racing to claim the “agentic” label while the practical implementation gap remains enormous. Salesforce’s Agentforce…

Yesterday’s Marketing Technology & AI News | June 16, 2026

Yesterday’s press releases tell a story that vendor headlines obscure: the marketing function is splitting into two camps — those building integrated agentic operating systems…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Extrinsic Motivation

This refers to items used to inspire and motivate employees to be more productive…

Customer-First, Employee-Driven

When you are able to achieve both customer-first and employee-driven approach and tie them…

Hubspot Ultimate Dictionary of Marketing Terms

This is a great guide to marketing terminology and covers some of the same…

The AI Development Lifecycle: 1 - Data Preparation, 2 - Model Training, 3 - Model Scoring, 4 - Model Loading, and 5 Monitoring & Retraining

AI Development Lifecycle

The journey of an AI model from a simple idea to a live service…

Intrapreneur

An intrapreneur is an employee within a company who takes on an entrepreneurial role,…

A/B/N Testing

A/B/N testing, also known as split testing or bucket testing, helps marketers identify the…

Machine Learning Operations (MLOps)

MLOps (Machine Learning Operations) is a set of practices, processes, and supporting tooling used…

Markup AI

Markup AI is API-first and developer friendly so your teams can build quality gates…

Pay-Per-Click (PPC) Advertising

Pay-Per-Click is a marketing tactic where advertisers place an advertisement on a digital channel…

2nd party data

your brand, and first party data, in that you have the capability of using…

Prompt Engineering

Prompt engineering refers to the practice of designing inputs—called prompts—for generative AI models to…

Intrinsic Motivation

This refers to items used to inspire and motivate employees to be more productive…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Advertising at the Speed of Conversation in the AI Era

The more profound, and frankly more interesting, shift is not in using AI to make…

Expert Mode: Curing AI Amnesia with a Shared Context

This “AI sprawl,” as some have begun to call it, presents a fundamental challenge for…

Expert Mode: Beyond the Logo Wall: Architecting Partner Programs for Real Revenue

We’ve all seen them: the sprawling partner pages adorned with dozens, sometimes hundreds, of company…

Expert Mode: Why Your B2B Brand Needs to Stop Sounding Like a Banker and Start Acting Human

### **Breaking the Convention of B2B** The first step in standing out is recognizing the…

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