Expert Advice for Marketing Leaders on MarTech, AI, & CX

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Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News | August 14, 2026

Martech news for August 13, 2026: Mod Op publishes The GEO 50 benchmark, OtterlyAI ships Agent Analytics, DeepLumen hits 1,000 merchants on Agentic Page.

Execution is a given. Explanation isn’t. Martech Futurist | August 13, 2026

Gartner finds 93% of audit teams use AI and 38% have a strategy. HBR names leadership drift. MarTech documents buyers paying for platforms that explain outcomes. Greg Kihlström on why explanation became the…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Reverse ETL

Reverse ETL is the process of taking curated data from a centralized data warehouse…

Customer Lifetime Value Model

Brands have a thorough understanding of what channels, tactics, offers, and messaging motivate customers,…

Days of Inventory (DOI)

Days of Inventory (DOI) is an inventory efficiency metric that estimates how many days…

Zoom

Zoom is a unified communications platform that provides video meetings, voice calls, webinars, and…

Extrinsic Motivation

This refers to items used to inspire and motivate employees to be more productive…

Generative Engine Optimization (GEO)

Generative Engine Optimization (GEO) is the discipline of preparing digital content so artificial-intelligence search…

Website

common topic, which could relate to a brand, an individual, product, cause, or organization.

PESTLE Analysis

PESTLE Analysis is a strategic framework used to identify, monitor, and evaluate the macro-environmental…

Hubspot Ultimate Dictionary of Marketing Terms

This is a great guide to marketing terminology and covers some of the same…

NMI

NMI is a leading payment gateway provider offering a comprehensive suite of payment solutions…

Customer-First, Employee-Driven

When you are able to achieve both customer-first and employee-driven approach and tie them…

Intrapreneur

An intrapreneur is an employee within a company who takes on an entrepreneurial role,…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: The Hidden Cost of Generosity and the Rise of the Post-Purchase Abuser

For the better part of a decade, enterprise marketing leaders have championed a singular cause:…

Expert Mode: Beyond Insight—The Rise of Agentic AI in Commerce Execution

Most enterprise marketing leaders I speak with aren’t suffering from a lack of information. They…

Expert Mode: Balancing the Human Touch and AI to Cure Choice Paralysis

We’ve spent the better part of two decades optimizing for efficiency, reducing friction, and A/B…

Expert Mode: The 360-Degree Brand: Thriving at the Intersection of Media and the Creator Economy

The once-clear lines separating a brand, a publisher, and a creator have become increasingly, and…

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