Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

CMOs need to be AI realists, not enthusiasts. | Martech Futurist, April 18, 2026

The CMO’s job in 2026 is to be an AI realist, not an AI enthusiast. This means making hard decisions about where AI creates genuine…

The (AI) tools are ready. The organizations are not. | Martech Futurist, April 17, 2026

The CMOs who will win this race are building data infrastructure, rethinking how they earn (not buy) attention, and putting governance frameworks around agentic AI…

Yesterday’s Marketing Technology & AI News | April 18, 2026

Yesterday’s announcements signal a convergence of three structural disruptions that CMOs can no longer treat as future-state planning items. They are happening now, and they…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Change Management

Change management is the process of planning, implementing, and managing organizational change.

Aparna Khurjekar

parna Khurjekar brings more than two decades' worth of experience in the telecommunications industry.…

Avaya

Avaya is a global leader in enterprise communications and customer experience solutions, providing unified…

Recommerce

Recommerce is the sale of pre-owned, returned, refurbished, or otherwise “second-life” products through resale…

Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR) is a metric that tracks the amount of recurring revenue…

Algolia logo

Algolia

An AI-powered hosted search and discovery platform that enables developers and enterprises to embed…

Red/Amber/Green (RAG) Scoring

Red/Amber/Green (RAG) Scoring is a simple status classification method that uses three color-coded categories—Red,…

Alternate Payment Methods (APM)

Alternate Payment Methods (APMs) refer to payment options that differ from traditional cash or…

Retrieval Augmented Generation (RAG)

Retrieval Augmented Generation (RAG), is an AI-based approach that combines the strengths of information…

Exponential Growth of Content

The concept that, as multi-channel marketing and communication grow towards omnichannel, the content requirements…

Inbound Marketing

visitors through earned interest, and often through helpful content.

Reverse ETL

Reverse ETL is the process of taking curated data from a centralized data warehouse…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: The New Retail Imperative: Thriving on Real-Time Data Agility

The old playbooks, the reliable dashboards, and the comfortable strategies of yesterday are proving to…

Expert Mode: Preparing for Your Next Customer—The AI Agent

We are on the cusp of an era where our carefully crafted brand messages, sophisticated…

Expert Mode: AI’s Role in De-Risking the Enterprise and Unlocking True Agility

In the modern enterprise, “agility” is a term that has been discussed to the point…

Expert Mode: The High-Tech, Low-Tech Playbook for National Scale and Local Authenticity

For enterprise marketing leaders, the mandate is clear: grow. But the path to that growth…

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