Expert Advice for Marketing Leaders on MarTech, AI, & CX

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Feature: 2026 Holiday Shopping Data & Analysis

US Holiday retail sales over time

Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News | August 19, 2026

Seismic closed its Highspot merger and Pipedrive shipped MCP to Claude on Aug 18, 2026. DeepIntent, BPD, and Kantiv also consolidated marketing tools.

Yesterday’s Marketing Technology & AI News | August 18, 2026

Yesterday’s announcements from Similarweb, Omneky, Synchrony, Uniphore, Acoustic, and Higgsfield put a price, a buying interface, or a measurement instrument on the conversational AI surface. Similarweb (NYSE: SMWB) reported on August 17, 2026…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

A/B/N Testing

A/B/N testing, also known as split testing or bucket testing, helps marketers identify the…

Zoom

Zoom is a unified communications platform that provides video meetings, voice calls, webinars, and…

PESTLE Analysis

PESTLE Analysis is a strategic framework used to identify, monitor, and evaluate the macro-environmental…

Reverse ETL

Reverse ETL is the process of taking curated data from a centralized data warehouse…

Website

common topic, which could relate to a brand, an individual, product, cause, or organization.

Customer Lifetime Value Model

Brands have a thorough understanding of what channels, tactics, offers, and messaging motivate customers,…

Generative Engine Optimization (GEO)

Generative Engine Optimization (GEO) is the discipline of preparing digital content so artificial-intelligence search…

Extrinsic Motivation

This refers to items used to inspire and motivate employees to be more productive…

NMI

NMI is a leading payment gateway provider offering a comprehensive suite of payment solutions…

Hubspot Ultimate Dictionary of Marketing Terms

This is a great guide to marketing terminology and covers some of the same…

Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR) is a metric that tracks the amount of recurring revenue…

AI21 Labs

AI21 Labs is an artificial intelligence company specializing in developing large language models (LLMs)…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Articles on MarTech, AI, & Customer Experience

Happy Employees Create Happy Customers: The Interdependence of Employee and Customer Experiences

Happy Employees Create Happy Customers: The Interdependence of Employee and Customer Experiences

Agile Brand Guide 4 min read

The mantra “Happy employees create happy customers” has transcended mere corporate jargon to become a foundational principle for sustainable growth and success. Organizations that understand the intrinsic link between employee experience (EX) and customer experience (CX) are better equipped to foster loyalty, drive innovation, and maintain resilience in an ever-evolving market.


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