Expert Advice for Marketing Leaders on MarTech, AI, & CX
Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals
#811: Sesimi CEO Andy Baker on connecting marketing strategy with frontline execution
Today, we’re going to talk about that critical, and often broken, link between marketing strategy and frontline execution. It’s the ‘last mile’ problem where brilliant campaigns can fall apart in the hands of local dealers, franchisees, or regional managers, leading to inconsistent customer experiences and wasted resources. We’ll explore how to bridge this gap, moving from one-off campaigns to a cohesive marketing system. To help me discuss this topic, I’d like to welcome, Andy Baker, CEO & Founder at Sesimi.
From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.
Martechipedia™ Wiki
The marketing wiki with everything you need to know:
Most popular terms
Agile, Customer-Centric Culture
The organization continuously improves its outcomes by systematic improvements in process and delivery, driven…
First-Party Customer View
Brands have a thorough understanding of their customers and governance over customers’ data privacy…
Customer Retention
Customer retention is the process of ensuring customers continue to engage with your products…
3 Brand as Experience (Evolution of Brands)
With increased competition, and consumer preference for more tailored products and services, brands were…
History of Search Engines
It’s hard to imagine, but there was a time before a single search engine…
Retrieval Augmented Generation (RAG)
Retrieval Augmented Generation (RAG), is an AI-based approach that combines the strengths of information…
Revenue Operations (RevOps)
Revenue Operations, or RevOps, is the strategy that focuses on increasing revenue by aligning…
eTail™ Conferences
The eTail™ Conference is a series of retail-focused events produced by Worldwide Business Research…
arrivia
Arrivia is a travel technology company offering a suite of API-driven solutions for travel…
Natural Language Processing (NLP)
Natural Language Processing (NLP) is a branch of artificial intelligence (AI) that enables computers…
Zeta Global
Zeta Global offers an AI-powered Marketing Cloud designed to help enterprise brands acquire, grow,…
Null hypothesis
A null hypothesis states that there is no significant difference between a set of…
More Industry News
More Articles on MarTech, AI, & Customer Experience
Using Customer Experience as Competitive Advantage
In a highly competitive marketplace, small businesses face numerous challenges, particularly when it comes to visibility and customer engagement. However,…
Expert Mode Articles
Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation
Expert Mode: B2B and B2C CX Convergence in Insurance
The lines between B2B and B2C customer experience (CX) are blurring. B2B buyers, influenced by…
Expert Mode: Rethinking Retail, SaaS, and AI Strategy in the Age of Agility
The convergence of artificial intelligence (AI) and marketing has ignited a fervor, leaving many enterprise…
Expert Mode: Rethinking Loyalty in a Value-First World
The ground beneath our feet is shifting. As consumer behaviors evolve in response to economic…










