Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News: July 11, 2026

Martech news July 10, 2026: Tec-Do brings advertisers into ChatGPT Ads, Omneky opens an MCP ad-creative server, Sprout Social joins Gartner’s first social MQ.

AI investments chase easy money, but end customers want more. Martech Futurist | July 10, 2026

The AI-in-marketing story spent two years as a forecast. They have started producing tangible takeaways, and they point away from where most of the money…

Yesterday’s Marketing Technology & AI News | July 10, 2026

Martech news July 9, 2026: Multiply launches 10 Minute ABM, Workato adds Agent Guardrails, IBM Bob gains cost analytics, Observe.AI tops the CMP Prism.

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Website

common topic, which could relate to a brand, an individual, product, cause, or organization.

Prompt Engineering

Prompt engineering refers to the practice of designing inputs—called prompts—for generative AI models to…

Customer Lifetime Value Model

Brands have a thorough understanding of what channels, tactics, offers, and messaging motivate customers,…

Hubspot Ultimate Dictionary of Marketing Terms

This is a great guide to marketing terminology and covers some of the same…

Intrapreneur

An intrapreneur is an employee within a company who takes on an entrepreneurial role,…

A/B/N Testing

A/B/N testing, also known as split testing or bucket testing, helps marketers identify the…

Customer-First, Employee-Driven

When you are able to achieve both customer-first and employee-driven approach and tie them…

Zoom

Zoom is a unified communications platform that provides video meetings, voice calls, webinars, and…

2nd party data

your brand, and first party data, in that you have the capability of using…

Intrinsic Motivation

This refers to items used to inspire and motivate employees to be more productive…

Agentic Artificial Intelligence (AI)

Agentic AI refers to artificial intelligence systems capable of autonomous decision-making, action-taking, and adaptation…

Generative Engine Optimization (GEO)

Generative Engine Optimization (GEO) is the discipline of preparing digital content so artificial-intelligence search…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Your Content Isn’t an Asset, It’s an Engine

This article was based on the interview with Luke Roberts, Global Director, Digital Strategies &…

Expert Mode: Escaping the Generative AI Sea of Sameness with Toby Coulthard, Chief Product and Growth Officer at Jacquard

The promised land of hyper-personalized, unique content is starting to look suspiciously uniform. A strange,…

Expert Mode: Why Your Enterprise AI Strategy Needs to Be More Boring

The hype surrounding generative AI is immense, promising a revolution on par with the internet…

Expert Mode: Beyond Deflection – The Rise of Action-Oriented AI in Customer Engagement

While the pursuit of natural language understanding was a necessary step, it often overshadowed a…

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