Expert Advice for Marketing Leaders on MarTech, AI, & CX

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#626: Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone
The Agile Brand with Greg Kihlström

#626: Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone

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#119 The Impact of Partnerships on Customer Experience
Delighted Customers with Mark Slatin

#119 The Impact of Partnerships on Customer Experience

#625: Creating an agile brand with composable approaches, featuring Chris Bach
The Agile Brand with Greg Kihlström

#625: Creating an agile brand with composable approaches, featuring Chris Bach

#624: 2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions
The Agile Brand with Greg Kihlström

#624: 2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions

#623: Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs
The Agile Brand with Greg Kihlström

#623: Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.

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Industry News

New book by Greg Kihlström discusses the need for better prioritization and follow through in the enterprise

Jan 16, 2024

Bloomerang Acquires Qgiv to Deliver Leading Giving Platform

Jan 10, 2024

Aircall Appoints Scott Chancellor as CEO

Dec 15, 2023

Netlify releases 2023 state of web development report

Dec 12, 2023

New edition of best-selling customer journey orchestration guide gives expanded insights from industry leaders

Dec 12, 2023

Two books in The Agile Brand Guides series featured on Thinkers360’s “50 Books to Read in 2024” List

Dec 9, 2023

Bazaarvoice acquires Granify, a leader in AI-driven e-commerce contextualization

Dec 5, 2023
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More Industry News

New book by Greg Kihlström discusses the need for better prioritization and follow through in the enterprise

Jan 16, 2024

Bloomerang Acquires Qgiv to Deliver Leading Giving Platform

Jan 10, 2024

Aircall Appoints Scott Chancellor as CEO

Dec 15, 2023

Netlify releases 2023 state of web development report

Dec 12, 2023

New edition of best-selling customer journey orchestration guide gives expanded insights from industry leaders

Dec 12, 2023

Two books in The Agile Brand Guides series featured on Thinkers360’s “50 Books to Read in 2024” List

Dec 9, 2023

Bazaarvoice acquires Granify, a leader in AI-driven e-commerce contextualization

Dec 5, 2023
AI isn't a Goal (or a Strategy) by Greg Kihlström
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Customer ExperienceEmployee Experience

Using more scientific methods in your CX surveys

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Surveys play a crucial role in understanding customer experiences and gathering feedback to improve products and services. However, the quality…

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Artificial IntelligenceCustomer Data Platforms

Powerful personalization of the customer experience through AI

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Employee ExperienceLeadership

Customer-centric culture through excellence

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MarTech: 3 ways to use predictive analytics to make better decisions 
Artificial IntelligenceData Strategy and Privacy

MarTech: 3 ways to use predictive analytics to make better decisions 

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Customer ExperienceEcommerce

Consumer reviews and their influence onpurchasing decisions

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The Agile Brand Guide
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