Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

The top-ranked enterprise marketing shows

#805: Omnissa CMO Renu Upadhyay on balancing AI innovation with org chart disruption
The Agile Brand with Greg Kihlström

#805: Omnissa CMO Renu Upadhyay on balancing AI innovation with org chart disruption

Today, we’re going to talk about a critical tension point in the modern enterprise: Marketing is moving at the speed of AI, adopting powerful, often low-code tools to drive results. But this speed creates new complexities and risks, disrupting traditional roles and processes. Success is no longer…

Catch the Episode
#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services
Artificial Intelligence

#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services

#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare
Social media

#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare

#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL
Customer Experience

#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL

The Agile Brand with Greg Kihlström
Ecommerce

#663: AI in retail marketing with Uldis Baumerts, Bryj

Up-to-the-Minute Analysis

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.

Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Industry News

New research from Xactly reveals that women represent only 34% of the sales workforce and receive significantly less pay despite outperforming men

eTail Boston to Explore AI’s Impact on eCommerce, Future Tech, and “Storyselling”

New AI Assistant for Nonprofit Communications Launches

CallRail Launches AI-Powered Convert Assist

New Report from Genesys Highlights Millennials’ Influence on Global Customer and Employee Trends

Undelivered Emails Cost U.S. Companies $164 Million Every Day

Research from Optimizely shows growing importance of personalization, growing gaps between leaders and laggards

New Report from Xactly finds that 4 in 5 sales and finance leaders have missed a quarterly sales forecast in the past year

New Report on B2B SEO and the Impact of AI on Organic Search

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The Agile Brand with Greg Kihlström podcast

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Latest Research

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Nearly 6/10 Say their Businesses Aren’t Very Successful at Consistently Delivering Positive Customer Experiences, Finds New CX Survey

Smart Ring Expanding US Footprint with Availability at Verizon

Coupa Rolls Out AI-Driven Features to Simplify Business Operations

Contentful Signs Definitive Agreement to Acquire Ninetailed

CallRail and ServiceTitan Join Forces to Help Contractors Drive High-Quality Lead Conversions

Optimove Partners With Captain Up and Gamanza Delivering First AI-Orchestrated Gamification

New guide to Digital Experience Platforms (DXPs) joins best-selling series of martech books

Research from Beautiful.ai shows AI literacy is the key to overcoming AI-phobia

Federal judge rules that Google illegality monopolized the search market

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Articles on MarTech, AI, & Customer Experience

creative abstract design
Brand StrategyCustomer Experience

The evolution of the role of design and the customer experience

Agile Brand Guide 2 min read

Design has evolved significantly over the years, moving beyond just visual appeal to focus on solving problems and creating meaningful…

pie graph illustration
Artificial IntelligenceMarketing Measurement

The impact of AI on customer research

Agile Brand Guide 2 min read
an artist s illustration of artificial intelligence ai this image depicts the process used by text to image diffusion models it was created by linus zoll as part of the visualising ai
Artificial IntelligenceMarketing Operations

Setting data availability goals crucial to AI success

Agile Brand Guide 2 min read
abstract lines pattern
Employee ExperienceLeadership

The role of collaboration in gaining deeper insights

Agile Brand Guide 2 min read
an artist s illustration of artificial intelligence ai this image visualises the input and output of neural networks and how ai systems perceive data it was created by rose pilkington
Artificial IntelligenceCustomer Data Platforms

Operationalizing AI in sensitive industries

Agile Brand Guide 3 min read
photo of triangle shape digital wallpaper
Customer ExperienceDigital Strategy

The importance of quickly adapting to customer needs

Agile Brand Guide 3 min read

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Even More Industry News

AI in Travel: New Report Reveals 1 in 3 U.S. Adults Now Use AI to Plan and Book Their Trips

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Returns Reality Check: Unpacking Returns Logistics Amid eCommerce Growth

Fastn wins HP and secures funding round to lead the composable business revolution

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New Adobe Workfront Planning Delivers Unified View of Marketing Campaigns

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