Expert Advice for Marketing Leaders on MarTech, AI, & CX


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Consent Management Platform (CMP)

A consent management platform (CMP) is a web-based application that allows organizations to protect…

Return on Ad Spend (ROAS)

Return on Ad or Advertising Spend (ROAS) helps marketers measure the effectiveness of an…

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) is a cloud-based contact center solution that provides…

Subscriber Identity Module (SIM)

A Subscriber Identity Module (SIM) is a small electronic chip used in mobile devices…

Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR)

ADKAR is a change management framework that can help teams learn and adapt more…

Marketing Qualified Lead (MQL)

A marketing qualified lead (MQL) is a potential customer that has been identified as…

Garbage in, Garbage out (GIGO)

“Garbage in, garbage out” or GIGO suggests that flawed input will always produce flawed…

Brand Development Index (BDI)

The Brand Development Index (BDI) quantifies how strongly a brand performs within a defined…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode

Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Navigating the Agentic AI Revolution with a Customer-First Approach

Let’s explore some key takeaways from a conversation with Stephanie, exploring how brands can leverage…

Expert Mode: Reinventing an $18B Professional Services Giant—Inside Kyndryl’s Brand Genesis

Every marketer loves a clean slate—right up until the moment the eraser squeaks across a…

Beyond the AI Hype—Making B2B Marketing Smarter, Faster, and More Personal

AI in marketing isn’t new—but the pace, expectations, and competitive pressure around it have dramatically…

Expert Mode:  Unlocking the Network Effect of AI in Marketing

The transformative potential of artificial intelligence (AI) in marketing is no longer a futuristic fantasy;…

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The Agile Brand Guide® Book Series

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