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#49: One Amazing Thing About Klaviyo with Grant Deken
What if you could unite your marketing, data, and customer experience into one autonomous, intelligent platform, giving you your own, AI-first, B2C CRM? Welcome to One Amazing About Klaviyo. Today we’re talking with Grant Deken, Head of Product, Klaviyo Service at Klaviyo and he will be sharing their Service Suite, consisting of Customer Hub and Customer Agent with us today.
From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.
Martechipedia™ Wiki
The marketing wiki with everything you need to know:
Most popular terms
Sprint Retrospective (Scrum Element)
A critical part of the agile approach is having an opportunity to reflect on…
Adobe Experience Manager (AEM)
Adobe Experience Manager (AEM) is a comprehensive content management solution designed to streamline the…
Inbound Marketing
visitors through earned interest, and often through helpful content.
Intrapreneur
An intrapreneur is an employee within a company who takes on an entrepreneurial role,…
Employee Experience (EX)
Similar to how Customer Experience (CX) is the sum of all interactions that a…
Monthly Recurring Revenue (MRR)
Monthly Recurring Revenue (MRR) is a metric that tracks the amount of recurring revenue…
Information Architecture
Information architecture is the practice of structuring and organizing content. This may apply to…
Product Information Management (PIM)
Product Information Management (PIM) is the process and system for centralizing, standardizing, enriching, and…
Third-Party Logistics (3PL)
Third-party logistics (3PL) refers to the practice within the ecommerce sector where companies outsource…
_Center of Experience
A Center of Excellence that is built around promoting brand experience, or the combination…
Digital Transformation
Digital transformation can be defined as the adoption of digital technology throughout an organization.…
Intuit Mailchimp
Intuit Mailchimp is an all-in-one marketing platform designed primarily for small and medium-sized businesses…
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