A Guide to Marketing Technology and CX

From the creators of The Agile Brand™ with Greg Kihlström podcast, and the internationally best-selling The Agile Brand™ Guides series of books on marketing technology topics, we're here give marketers and CX professionals information and insights to make better decisions.


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Latest Articles

Marketing technology, CX, and Digital Transformation

Brands need multiple solutions for a strong first-party data strategy

In the post-cookie world, where consumer data privacy concerns are at the forefront, relying on a single solution to comprise their first-party data strategy is not enough. Advertisers need to diversify their strategies and invest in multiple solutions to effectively navigate the changing landscape of digital advertising.
Feb 18, 20244 min read

Experimentation drives high impact growth

Experimentation drives high impact growth by enabling companies to optimize their strategies, align their teams, and make data-driven decisions. In today's fast-paced business landscape, companies need to constantly innovate and adapt to stay competitive. Experimentation allows organizations to test new ideas, gather insights, and make informed decisions that drive growth.
Feb 17, 20243 min read

Transparency is key in the data privacy conversation

Data privacy is a topic that has gained significant attention in recent years. With an increased focus on the digital customer experience and the increasing amount of personal information being collected and shared, concerns about privacy and security have become more prevalent.
Feb 16, 20243 min read

Generative AI enhances image workflows

Generative AI is revolutionizing image workflows and enhancing the capabilities of production teams. Similar to the early days of the internet, where promises were made about its potential, generative AI is currently in its infancy but shows tremendous promise for the future.
Feb 15, 20243 min read

The opportunities for AI in learning and development

Artificial intelligence (AI) has the potential to revolutionize the field of learning and development (L&D), offering new opportunities for personalized and efficient training experiences.
Feb 14, 20244 min read

Embracing change for personal professional growth

Change is an inevitable part of life. It can be intimidating and uncomfortable, but it is also a catalyst for personal growth and development. Embracing change allows us to step out of our comfort zones, explore new opportunities, and discover our true potential.
Feb 13, 20243 min read

Experimentation drives employee engagement

Experimentation drives employee engagement by creating a culture of curiosity, empowerment, and continuous learning. When employees are given the opportunity to experiment and contribute their ideas, they feel valued and motivated. They are more likely to be engaged in their work and committed to the success of the organization.
Feb 12, 20243 min read

The importance of investing in first-party data

One key aspect of good data is investing in first-party data. First-party data refers to customer information collected directly from your own website, app, or other owned channels. It includes data such as customer demographics, behaviors, preferences, and purchase history. Investing in first-party data allows advertisers to have a deeper understanding of their customers and enables them to create more targeted and personalized advertising campaigns.
Feb 11, 20243 min read
House of the Customer by Greg Kihlstrm

The Agile Brand Guide Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

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