A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

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Latest Shows



The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Articles

Marketing technology, CX, and Digital Transformation

The e-commerce returns experience can be your strategic advantage

With consumer expectations are higher than ever, the management of product returns has emerged as…

Enhancing brand awareness with out-of-home advertising

The quest for effective brand awareness strategies remains paramount for businesses seeking to capture consumer…

Expert Mode: The Transformational Role of AI in Retail Advertising

Few advancements have reshaped retail marketing as profoundly as artificial intelligence. What was once an…

Integrating customer and employee experience in the organization

The significance of both customer experience (CX) and employee experience (EX) has become increasingly evident.…

House of the Customer by Greg Kihlstrm

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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