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The Agile Brand with Greg Kihlström

#766: Square CMO Lindsey Irvine on connecting with customers through community-driven storytelling

Today, we’re going to talk about how a brand can cut through an increasingly crowded market by turning its most loyal customers into its most powerful advocates. We’ll explore the strategy of reasserting brand relevance through authentic, community-driven storytelling, and what it takes to execute this when competitors are focused on features and scale. To help me discuss this topic, I’d like to welcome Lindsey Irvine, Chief…


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Extract Load Transform (ELT)

ELT (Extract-Load-Transform) is a data integration pattern where raw data is extracted from sources,…

Data Lakehouse

A data lakehouse is a data architecture that combines the scalable, low-cost storage of…

Monday.com

monday.com is a cloud-based Work Operating System (Work OS) that allows teams to create…

Don Schuerman, CTO, Pega

Don Schuerman

As CTO and Vice President of Marketing & Technology Strategy at Pegasystems, I see…

Share of Market (SOM)

Share of Market (SOM) is a metric that represents the proportion of total sales…

Derek Gerber

At Power Digital as Director of Growth B2B, Derek drives client success and growth…

Kim Storin

As CMO of Zoom, I lead a global marketing organization focused on evolving how…

Denodo

Denodo is a data management platform specializing in data virtualization, which allows organizations to…

Perceived Usefulness (PU)

Perceived Usefulness (PU) is a core construct in the Technology Acceptance Model (TAM) that…

Chris Golec

Chris founded Channel99 in 2022 to provide businesses worldwide with the first AI-powered decision…

Laura Huddle, CRO at Seel

Laura Huddle

Laura Huddle is the CRO of Seel, a Lightspeed Ventures and Foundation Capital backed…

Kolmogorov–Smirnov (KS) Similarity

Kolmogorov–Smirnov (KS) similarity refers to the use of the Kolmogorov–Smirnov statistic to quantify how…


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