Expert Advice for Marketing Leaders on MarTech, AI, & CX

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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Income Producing Activities (IPA)

ncome Producing Activities are defined as any activity that generates revenue for your business.…

Clickthrough Rate (CTR)

Clickthrough Rate (CTR) is the percentage of visitors or users that clicks on an…

Key Performance Indicator (KPI)

A Key Performance Indicator (KPI) is a performance measurement used by brands and marketers…

Continuous Improvement

Continuous improvement in general is the practice of analyzing both outcomes and the processes…

Run of Site (ROS)

Run of Site (ROS) is an advertising buying option that allows advertisements to appear…

Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR)

ADKAR is a change management framework that can help teams learn and adapt more…

Service Level Agreement (SLA)

A Service Level Agreement (SLA) is a formal contract that sets expectations around the…

Total Addressable Market (TAM)

The Total Addressable Market (TAM) is the potential audience and revenue that your organization/product…

Net Promoter Score (NPS)

NPS is how likely a customer would recommend a brand to others. It is…

Problem First Approach (PFA)

The Problem First Approach (PFA) is a decision-making and problem-solving methodology that emphasizes identifying…

Fast Moving Consumer Goods (FMCG)

Fast Moving Consumer Goods (FMCG) are products that are sold quickly, at relatively low…

Conversion Rate Optimization (CRO)

Conversion Rate Optimization (CRO) is the process of optimizing your website or landing pages…


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