A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

eTail Boston - use our partner code for 20% off for brands and retailers

Latest Shows



The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Articles

Marketing technology, CX, and Digital Transformation

Top 10 Digital Healthcare Marketing Books

Check out these books that discuss how to create an optimal digital patient experience.

Rising Costs, Declining Organic Traffic: Navigating the Digital Landscape

Brands are facing unprecedented challenges characterized by rising customer acquisition costs and declining organic traffic.…

Proactive communication builds patient trust

In healthcare, effective communication has emerged as a cornerstone of building trust between patients and…

Focus on behaviors, not metrics

Organizations often find themselves inundated with an array of metrics designed to gauge performance, customer…

House of the Customer by Greg Kihlstrm

Upcoming Events


The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

View all books