Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s MarTech, AI & CX News | September 11, 2026

Amazon DSP and Adform open ChatGPT ad buying, the IAB lifts 2026 US ad growth to 12.3%, Google ships Data Strength Uplift. Martech news, Sept…

Who Will Pick Your Eight Agents? Change Futurist | September 10, 2026

Forrester, HBR, and Marketing Week converged inside five days on the constraint behind every AI routing decision: the manager layer making the call came up…

Yesterday’s MarTech, AI & CX News | September 10, 2026

Klaviyo opens 260+ MCP tools and 490+ APIs to outside agents, WRITER ships Enterprise Brain, M11 Labs finds 47% claim gap. Martech news, Sept 9,…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Natural Language Interfaces (NLI)

Natural Language Interfaces (NLI) are user interfaces that allow people to interact with computer…

Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR)

ADKAR is a change management framework that can help teams learn and adapt more…

Contentsquare

Contentsquare is a digital experience analytics platform that helps businesses understand how and why…

Proximal Policy Optimization (PPO)

Proximal Policy Optimization (PPO) is a reinforcement learning (RL) algorithm designed to train models…

PAN Communications

PAN Communications is an integrated marketing and public relations agency that specializes in creating…

Customer Journey Taxonomy

Customer Journey Taxonomy is a structure of categories that organizes systems, content, and data…

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

Universal Product Code (UPC)

Universal Product Code (UPC) is a barcode symbology that is widely used globally for…

Transcend

Transcend is a data privacy infrastructure platform that helps companies programmatically manage user data…

Run of Site (ROS)

Run of Site (ROS) is an advertising buying option that allows advertisements to appear…

CommerceIQ Logo

CommerceIQ

CommerceIQ is a Retail Ecommerce Management Platform designed to help consumer brands win on…

Income Producing Activities (IPA)

ncome Producing Activities are defined as any activity that generates revenue for your business.…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: When the Shopper Is a Machine: Aniket Deosthali on What “Winning” Means in Agentic Commerce

Envive CEO Aniket Deosthali on what “winning” means when AI agents do the shopping —…

Expert Mode: The End of Ownership? How AI and Data are Weaving a More Sustainable Future for Retail

The fashion industry, with its seasonal cycles and the specter of “fast fashion,” is perhaps…

Expert Mode from Ai4: Attention Isn’t Conviction, with Nir Elharar from Atera

Atera CMO Nir Elharar gives his expert mode perspective. Marketing leaders have spent roughly two…

Expert Mode: Pricing for a World That Won’t Hold Still, with Tom Madine of ShipStation Global

What do you do when the cost of delivering your product changes faster than you…

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