Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Coordination has a ceiling, and adding agents does not raise it. Martech Futurist | August 4, 2026

New research puts a measurable ceiling on multi-agent coordination: collective accuracy peaks near 16 agents and declines after. Why verification cost, not compute, now governs…

Yesterday’s Marketing Technology & AI News | August 3, 2026

Yesterday’s press releases paint a picture that is simultaneously exciting and sobering for CMOs. The dominant theme is not that AI is arriving — it…

Yesterday’s Marketing Technology & AI News | August 3, 2026

Three distinct forces landed simultaneously: the EU AI Act’s Article 50 transparency obligations became enforceable, Meta announced a dual move into cloud infrastructure and AI…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR)

ADKAR is a change management framework that can help teams learn and adapt more…

Natural Language Interfaces (NLI)

Natural Language Interfaces (NLI) are user interfaces that allow people to interact with computer…

Contentsquare

Contentsquare is a digital experience analytics platform that helps businesses understand how and why…

PAN Communications

PAN Communications is an integrated marketing and public relations agency that specializes in creating…

Customer Journey Taxonomy

Customer Journey Taxonomy is a structure of categories that organizes systems, content, and data…

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

Transcend

Transcend is a data privacy infrastructure platform that helps companies programmatically manage user data…

Proximal Policy Optimization (PPO)

Proximal Policy Optimization (PPO) is a reinforcement learning (RL) algorithm designed to train models…

Universal Product Code (UPC)

Universal Product Code (UPC) is a barcode symbology that is widely used globally for…

Run of Site (ROS)

Run of Site (ROS) is an advertising buying option that allows advertisements to appear…

Media Sufficiency

Media sufficiency can be defined as the required investment levels to ensure that the…

Income Producing Activities (IPA)

ncome Producing Activities are defined as any activity that generates revenue for your business.…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

From AI Output to Business Outcome: Solving Marketing’s New Coordination Problem

The initial thrill of generating a sonnet about SaaS pricing models in three seconds has,…

Expert Mode: Cutting Through the AI Noise to Build a Real-World Strategy with Daniella Harkins, LiveRamp

The pressure on marketing leaders to “have an AI strategy” is palpable. It’s a recurring…

The New Cadence of Strategy in a World of Constant Disruption with JD Carter from Vasion

The pace of change, driven by everything from geopolitical tremors to the relentless advance of…

Expert Mode: The Evolving Role of the Digital Front Door in the Age of AI

This shift from a central destination to a distributed digital presence requires more than just…

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