Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News | July 21, 2026

Yesterday’s martech news, July 20, 2026: 5W finds OpenAI takes 24.6% of AI citations, CTM adds OpenAI Ads attribution, and Infobip pushes conversational retail.

Agents move quickly, but your accountability is permanent. Martech Futurist | July 18, 2026

Marketing agents are moving from recommending a decision to executing it, on budgets, targeting, and messaging, often before any human reviews the choice. The ceiling…

Yesterday’s Marketing Technology & AI News: July 18, 2026

Yesterday’s martech news, July 17, 2026: Tec-Do launched Navos 2.0 at WAIC, a multi-agent marketing system that plans and executes across office tools.

More up-to-the-minute news | Get weekly email updates


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR)

ADKAR is a change management framework that can help teams learn and adapt more…

Natural Language Interfaces (NLI)

Natural Language Interfaces (NLI) are user interfaces that allow people to interact with computer…

Customer Journey Taxonomy

Customer Journey Taxonomy is a structure of categories that organizes systems, content, and data…

Contentsquare

Contentsquare is a digital experience analytics platform that helps businesses understand how and why…

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

PAN Communications

PAN Communications is an integrated marketing and public relations agency that specializes in creating…

Transcend

Transcend is a data privacy infrastructure platform that helps companies programmatically manage user data…

Universal Product Code (UPC)

Universal Product Code (UPC) is a barcode symbology that is widely used globally for…

Proximal Policy Optimization (PPO)

Proximal Policy Optimization (PPO) is a reinforcement learning (RL) algorithm designed to train models…

Run of Site (ROS)

Run of Site (ROS) is an advertising buying option that allows advertisements to appear…

Media Sufficiency

Media sufficiency can be defined as the required investment levels to ensure that the…

Change Control Board

A Change Control Board is a group of change management executives in charge of…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: The CX Reckoning of 2026 is Here. Are You Ready?

The past eighteen months have felt like a gold rush. Every software provider, every agency,…

Expert Mode: Redesigning the Learning Experience for the Modern Workforce

We are constantly searching for talent proficient in the latest analytics platform, the newest AI-driven…

Expert Mode: Your Go-To-Market Tech Stack is a Product. Who’s the Product Manager?

The reality is that the modern go-to-market (GTM) motion is not a series of disconnected…

Expert Mode: Navigating the Data Black Box of AI-Driven Commerce

The industry is abuzz with the potential of agentic commerce, the seamless integration of shopping…

More Expert Mode | Get weekly email updates


The Agile Brand Guide®
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.