Expert Advice for Marketing Leaders on MarTech, AI, & CX

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Up-to-the-Minute Analysis

Insights from the last 48 hours

Context now decides what your AI-enabled stack costs and whether it works. Martech Futurist | July 9, 2026

From Greg Kihlström’s Martech Futurist blog. For two years the marketing conversation treated the model as the prize. Buy access to the best one, wire…

Yesterday’s Marketing Technology & AI News: July 11, 2026

Martech news July 10, 2026: Tec-Do brings advertisers into ChatGPT Ads, Omneky opens an MCP ad-creative server, Sprout Social joins Gartner’s first social MQ.

AI investments chase easy money, but end customers want more. Martech Futurist | July 10, 2026

The AI-in-marketing story spent two years as a forecast. They have started producing tangible takeaways, and they point away from where most of the money…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

The history of e-commerce from Pre-Internet Foundations to AI & Agentic Commerce

History of E-Commerce

A brief history of E-commerce, from the early pre-internet foundations in the 1960s to…

Natural Language Interfaces (NLI)

Natural Language Interfaces (NLI) are user interfaces that allow people to interact with computer…

Customer Journey Taxonomy

Customer Journey Taxonomy is a structure of categories that organizes systems, content, and data…

Contentsquare

Contentsquare is a digital experience analytics platform that helps businesses understand how and why…

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

PAN Communications

PAN Communications is an integrated marketing and public relations agency that specializes in creating…

Transcend

Transcend is a data privacy infrastructure platform that helps companies programmatically manage user data…

Universal Product Code (UPC)

Universal Product Code (UPC) is a barcode symbology that is widely used globally for…

Run of Site (ROS)

Run of Site (ROS) is an advertising buying option that allows advertisements to appear…

Proximal Policy Optimization (PPO)

Proximal Policy Optimization (PPO) is a reinforcement learning (RL) algorithm designed to train models…

Change Control Board

A Change Control Board is a group of change management executives in charge of…

Media Sufficiency

Media sufficiency can be defined as the required investment levels to ensure that the…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: From Insight to Intervention: The New Frontier of Digital Experience

For those of us leading marketing, product, and customer experience teams in the enterprise, the…

Expert Mode: The High Cost of Inconsistency in High-Growth B2B Brands

In the relentless pursuit of enterprise growth, speed is often crowned king. We prioritize agility,…

Expert Mode: The Agility Trojan Horse: How One Brand Turned Its Most Visible Service Into a Customer Retention Flywheel

We spend countless hours and dollars perfecting and promoting the one thing we believe defines…

Expert Mode: The Competitive Advantage of Being Utterly Forgettable

The new competitive advantage lies in being “ridiculously easy to do business with”—so seamless, so…

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