Expert Advice for Marketing Leaders on MarTech, AI, & CX

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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Product Backlog (Scrum Element)

The product backlog is a large list of all many ideas, items, and proposed…

1st Party Data

arty data is often behavioral, as it is collected as a customer is taking…

Payments Media Network (PMN)

Payments Media Network (PMN) is an innovative marketing platform that allows brands and retailers…

Daily Standup Meeting Agenda

You can use this Daily Standup Meeting Agenda and modify it for your own…

Pay-Per-Click (PPC) Advertising

Pay-Per-Click is a marketing tactic where advertisers place an advertisement on a digital channel…

Sprint Planning Meeting (Scrum Element)

The kickoff to each new Sprint includes a planning meeting in which items from…

Brand Awareness

Brand awareness is a measurement of how easily consumers are able to recognize and…

Sprint Backlog (Scrum Element)

As compared to the product backlog, the Sprint backlog is a more orderly work…

Word of Mouth Marketing (WOM)

Word of Mouth Marketing (WOM) relies on customers to share (verbally or written) their…

Business Value (Scrum Element)

It is ultimately the product owner’s responsibility to determine the definition of business value,…

Call To Action (CTA)

A Call to Action, or CTA, is a phrase or button on your website…

Change Management

Change management is the process of planning, implementing, and managing organizational change.


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: When Synthetic Personas Meet Real Buyer Intent

Synthetic personas sound like a marketer’s dream—or perhaps a data scientist’s hallucination. What if you…

Expert Mode: Trust Is a Strategy, Not a Sentiment

Marketers love to talk about trust. It’s on their websites, in their taglines, and plastered…

Expert Mode: Navigating the Agentic AI Revolution with a Customer-First Approach

Let’s explore some key takeaways from a conversation with Stephanie, exploring how brands can leverage…


AI isn't a Goal (or a Strategy) by Greg Kihlström

The Agile Brand Guide
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