Expert Advice for Marketing Leaders on MarTech, AI, & CX


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Buyer’s Journey

A buyer’s journey is the series of steps that grows a potential customer into…

Patient Experience (PX)

Patient Experience (PX) refers to the range of interactions that patients have with the…

AIDA – Attention/Awareness, Interest, Desire, Action

AIDA is an acronym for Attention, Interest, Desire, and Action. It represents the four…

Technical Debt

Technical debt refers to the accumulation of shortcuts or quick fixes that are taken…

Time to Value (TTV)

Time to Value (TTV) is a critical metric in the evaluation of marketing technology…

Retention Rate

Retention rate is a calculation of how many customers you keep at the end…

Change Management

Change management is the process of planning, implementing, and managing organizational change.

Average Time to Hire (ATH)

Average Time to Hire (ATH) is a human resources and recruitment metric that measures…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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The Agile Brand Guide
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