Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Coordination Consumes 35 to 60% of Your Team’s Time. Change Futurist | September 21, 2026

Coordination consumes 35 to 60 percent of work time in knowledge-intensive organizations. McKinsey, Gartner, Marketing Week, and MarketingProfs on why the handoffs between workflow steps…

Yesterday’s MarTech, AI & CX News | September 22, 2026

Martech news Sept. 21, 2026: Meta ad prices up 12%, IPinfo maps 2.7M venue IPs, DigiPuush rates 78% of B2B sites weak on AI search,…

Count the Hours That Moved, Not the Hours You Saved. Change Futurist | September 19, 2026

New research from HBR and Salesforce’s Paula Goldman points at the same blind spot in AI-enabled marketing: speed at one step moves work to a…

More up-to-the-minute news | Get weekly email updates


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Technology Adoption Model (TAM)

The Technology Adoption Model (TAM) is a theoretical framework that explains how users come…

Bronze, Silver, and Gold Data Layers

The Bronze, Silver, and Gold Data Layers are a multi-tiered data architecture approach used…

Significance (σ or Sigma)

Significance in statistics refers to the measure of how far a result deviates from…

Content Marketer

A content marketer is a creative professional who is responsible for creating, managing, and…

Conversion Rate (CR)

Conversion Rate (CR) is a fundamental metric in digital marketing used to measure the…

Business Unit (BU)

A Business Unit (BU) is a distinct subdivision within a larger company that operates…

Line of Business (LOB)

Line of Business (LOB) refers to a category within a company that deals with…

Qualtrics XM Platform

Qualtrics XM Platform is a comprehensive experience management (XM) platform that helps organizations collect,…

Business Value Pyramid

One way to look at business value is by using the Business Value Pyramid…

Population Stability Index (PSI)

Population Stability Index (PSI) is a univariate drift metric that quantifies how much a…

Customer Lifetime Value (CLV)

This is a calculation of the total value of a customer over their entire…

Compound Annual Growth Rate (CAGR)

The Compound Annual Growth Rate (CAGR) is a financial metric used to measure the…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: The Strategic Disconnect Stalling In-Store Retail Media Growth

The world of retail media networks (RMNs) has followed this path, rocketing from a niche…

Expert Mode: Your First-Party Data Can’t Tell You Whether the Ad Worked, with Rajeev Nair from Lifesight

Lifesight’s Rajeev Nair on why first-party data solves targeting but not causality, and what CMOs…

Expert Mode: One Objective, Not Five KPIs, with Alex Weinberger from AdRoll

Alex Weinberger, General Manager of Digital Out-of-Home at AdRoll, thinks we’ve been aiming at the…

Expert Mode: The Hybrid E-Commerce Playbook for B2B and B2C

Guy Gunter Home’s journey to rebuild their digital presence, in partnership with the digital consultancy…

More Expert Mode | Get weekly email updates


The Agile Brand Guide®
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.