Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s MarTech, AI & CX News | October 8, 2026

Martech news for October 7, 2026: Gartner finds 34% of U.S. shoppers willing to use AI for gifts, Optimove reports 72%. Plus Shopware, Olyzon and…

Yesterday’s MarTech, AI & CX News | October 7, 2026

Martech news for October 6, 2026: Amex finds 15% of U.S. consumers trust AI agents with high-value buys; Emplifi, Stensul and Typeform ship agent tools.

Yesterday’s MarTech, AI & CX News | October 6, 2026

Martech news for October 5, 2026: InMobi finds 36% of U.S. storefronts ready for AI agent checkout and DoubleVerify adds ChatGPT Ads attribution measurement.

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Technology Adoption Model (TAM)

The Technology Adoption Model (TAM) is a theoretical framework that explains how users come…

Bronze, Silver, and Gold Data Layers

The Bronze, Silver, and Gold Data Layers are a multi-tiered data architecture approach used…

Significance (σ or Sigma)

Significance in statistics refers to the measure of how far a result deviates from…

Content Marketer

A content marketer is a creative professional who is responsible for creating, managing, and…

Conversion Rate (CR)

Conversion Rate (CR) is a fundamental metric in digital marketing used to measure the…

Business Unit (BU)

A Business Unit (BU) is a distinct subdivision within a larger company that operates…

Line of Business (LOB)

Line of Business (LOB) refers to a category within a company that deals with…

Qualtrics XM Platform

Qualtrics XM Platform is a comprehensive experience management (XM) platform that helps organizations collect,…

Business Value Pyramid

One way to look at business value is by using the Business Value Pyramid…

Population Stability Index (PSI)

Population Stability Index (PSI) is a univariate drift metric that quantifies how much a…

Customer Lifetime Value (CLV)

This is a calculation of the total value of a customer over their entire…

Compound Annual Growth Rate (CAGR)

The Compound Annual Growth Rate (CAGR) is a financial metric used to measure the…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Ads Can Buy Placement, But They Can’t Buy Belief with Doug Straton from Bazaarvoice

For most of this year the question in marketing leadership meetings has been some version…

Expert Mode: Influence Orchestration in the Age of the AI Shortlist

The B2B buying journey has always been a complex, multi-touch affair, but the last few…

Expert Mode: From Found to Cited: Navigating the New Frontier of AI Search

The most important visitor to your website may no longer be a prospective customer, but…

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