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The Agile Brand with Greg Kihlström

#766: Square CMO Lindsey Irvine on connecting with customers through community-driven storytelling

Today, we’re going to talk about how a brand can cut through an increasingly crowded market by turning its most loyal customers into its most powerful advocates. We’ll explore the strategy of reasserting brand relevance through authentic, community-driven storytelling, and what it takes to execute this when competitors are focused on features and scale. To help me discuss this topic, I’d like to welcome Lindsey Irvine, Chief…


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Corin Mills

Corin Mills is the Brand Marketing & E-Commerce Director at MOO, specializing in data-driven…

Michael Domanic, User Testing

Michael Domanic

Michael Domanic is the Head of AI at UserTesting, where he leads the company’s…

Tara DeZao

Tara DeZao, Sr. Director of Product Marketing, AdTech and MarTech at Pega, is passionate…

Mathieu Dhondt

Mathieu Dhondt is a seasoned digital strategy consultant with over 15 years of experience.…

Marcus Fontoura

Marcus Fontoura has spent more than 20 years in big tech companies and has…

Devin Kunysz

Devin Kunysz is Senior Director, Industry GTM, Consumer Goods & Retail at Salesforce

Sandeep Menon, Auxia

Sandeep Menon

With over 14 years of experience in product marketing and growth at Google, Sandeep…

Christine Royston

Christine Royston serves as Wrike’s Chief Marketing Officer and is responsible for overseeing the…

Bit

Bit is a component-driven development platform that helps frontend teams build, reuse, and collaborate…

Rochelle Thielen

Rochelle Thielen is the CEO of Traject Data, where she champions the vital role of…

Luv Kapur

Luv Kapur is a technology leader pioneering the future of enterprise development tools at…

UserTesting

UserTesting is a human insight platform that helps organizations understand their customers’ thoughts, feelings,…


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