Expert Advice for Marketing Leaders on MarTech, AI, & CX
Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals
#767: Krisp.ai Co-Founder Arto Minasyan on voice AI and the customer experience
Today, we’re going to talk about the strategic decisions that underpin the AI revolution. It’s not just about the technology itself, but about the crucial choices leaders make around how to finance innovation, how to structure teams, and how to stay ahead of the curve on what’s actually possible versus what’s just hype. To help me discuss this topic, I’d like to welcome, Arto Minasyan, Co-Founder &…
From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.
Martechipedia™ Wiki
The marketing wiki with everything you need to know:
Most popular terms
Peter Galvin
Peter is Chief Marketing Officer at NMI and is a 20-year veteran of global…
John Durocher
John Durocher leads the award-winning Calix Customer Success organization as chief customer officer. In…
Carlos Manalo
Carlos is co-founder & co-CEO of OX. He leads his team with nearly 20…
Travis Cushing
As Chief Product Officer at RainFocus, Travis Cushing brings over 20 years of experience…
Rupali Jain
Rupali Jain is the Chief Product Officer at Optimizely. Previously she has held product…
Sue Keith
Sue Keith is Corporate Vice President at Landrum Talent Solutions. With deep expertise in…
Rajesh Sankaran
Rajesh Sankaran is CMO at A-MAX Insurance.
Mark Smith
Mark Smith is Co-Founder of the Institute for Journey Management (I4JM) and Founder of…
CommerceIQ
CommerceIQ is a Retail Ecommerce Management Platform designed to help consumer brands win on…
Extract, Transform, Load (ETL)
Extract, Transform, Load (ETL) is a data integration process that pulls data from one…
Microsoft
Microsoft provides a comprehensive and deeply integrated suite of marketing, sales, and service applications…
Chip Lewis
Chip Lewis is Director of Web Analytics at Shutterfly
Latest Research
The more recent insights, trends, and stats to guide your work
Expert Mode Articles
Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation
Expert Mode: Moving from Automation to Strategy—Why AI Must Become Your Smartest Thought Partner
AI is no longer just about productivity hacks or marketing automation. It’s fast becoming a…
Expert Mode: Scaling Authenticity—How H&H Bagels is Growing Without Losing Its New York Soul
H&H Bagels isn’t just a bagel shop—it’s a cultural institution. Whether you know it from…
Expert Mode: What Business Can Learn from Improv—and Why It Might Save Your Culture
When most people hear the word “agility,” they think of Scrum boards, KPIs, or digital…
More Industry News
More Articles on MarTech, AI, & Customer Experience
Building internal relationships for organizational success
The importance of building relationships within an organization cannot be overstated. The ability to foster connections within an organization is…
