A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

eTail Boston - use our partner code for 20% off for brands and retailers

Latest Shows



The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Responsiveness fosters strong customer relationships

Responsiveness fosters strong customer relationships

Apr 11, 20254 min read

In the competitive e-commerce marketplace, where competition is fierce and consumer expectations are continually rising, the ability to maintain strong…