A Guide to Marketing Technology and CX
From the creators of The Agile Brand™ with Greg Kihlström podcast, and the internationally best-selling The Agile Brand™ Guides series of books on marketing technology topics, we're here give marketers and CX professionals information and insights to make better decisions.
Latest Shows
366: #366: Intrapreneurship and global growth with Alex Ghiculescu and Beau Grzanich, Workforce.com
In this episode, Adam Chen interviews two change agents at Workforce.com, a leading workforce management software which manages scheduling, time…
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Latest Articles
Forbes: Understanding When To Use Automation, Orchestration And Next Best Action
Improving CX with Conversational AI, with Bob Summers, Goodcall
Forbes: Getting Ready For Customer Journey Orchestration
Forbes: Don’t Give Up On Your Process Just Yet
MarTech: Preparing people for Customer Journey Orchestration: Getting started on CJO
MarTech: How customer journey orchestration affects process: Getting started on CJO
The Agile Workforce, Part 3: Creating a Successful Agile Workforce
In this 3-part series, we're going to discuss what we mean by the agile workforce, and how organizations can succeed in a world of work that incorporates hybrid teams, increased automation, and a growing independent workforce.
The Agile Workforce, Part 2: How Organizations Can Be Successful in the Future of Work
In this 3-part series, we're going to discuss what we mean by the agile workforce, and how organizations can succeed in a world of work that incorporates hybrid teams, increased automation, and a growing independent workforce.
The Agile Brand Guide Book Series
The internationally best-selling series available in print, digital and audio.
In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.
