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The power of stories to influence the decision making process
Stories have always been a powerful tool for influencing decisions. In the podcast interview with…
#108 The ‘Web of Data’: Enhancing CX through Effective Data Integration
Critical First Steps to a Successful CX Discipline
The benefits of e-commerce automation
Automation has become an integral part of e-commerce operations, allowing brands and retailers to streamline…
#4: Three Ways to Successfully Pivot and Prosper After Life Throws You a Big Career Curveball
Nautica. Tommy Hilfilger. Ann Taylor. Polo Ralph Lauren. These are some big names, and Melissa…
#595 State of the marketing jobs market with Sue Keith, Landrum Talent Solutions
In this special episode, brought to you by Landrum Talent Solutions, a national recruiting firm…
Personalized end-to-end retail experience
Personalized end-to-end retail experiences are all about creating seamless and personalized interactions with customers throughout…
#17: One Amazing Thing About Bullhorn with Jason Heilman
Finding great talent is never easy, but it can be made a lot simpler, straightforward,…
Driving deeper conversations to drive greater customer loyalty
In the interview, Kristen Heisey, the CEO and president of Everence Federal Credit Union, discusses…
#594: Designing for infinite moments of truth with Stratton Cherouny, The Office of Experience
Today we’re going to discuss how to design for infinite moments of trust with Stratton…