A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

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Latest Shows



The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Articles

Marketing technology, CX, and Digital Transformation

Mobile apps can provide secure communication for brands and their customers

Effective communication—the right message, on the right platform, at the right time—has become a cornerstone…

Enhancing customer engagement with personalized SMS

Businesses are constantly seeking effective ways to connect with their customers. Among various communication channels,…

The impact of accessibility on brand reputation

With optimized online experiences being paramount to a great customer experience, the importance of accessibility…

Balancing automation with human touch in the patient experience

The healthcare landscape is undergoing a significant transformation, driven by technological advancements and a growing…

House of the Customer by Greg Kihlstrm

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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