Expert Advice for Marketing Leaders on MarTech, AI, & CX


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Average Order Value (AOV)

Average Order Value (AOV) is a metric that calculates the average amount of money…

Root Cause Analysis (RCA)

Root Cause Analysis (RCA) is a methodical approach used in problem-solving to identify the…

Real-Time Interaction Management (RTIM)

Real-Time Ineraction Management (RTIM) is a marketing automation strategy that enables marketers to deliver…

Business-to-Business-to-Consumer (B2B2C)

B2B2C stands for business-to-business-to-consumer and refers to the process of businesses selling products or…

Slow Moving Consumer Goods (SMCG)

Slow Moving Consumer Goods (SMCG) refer to consumer products that have a low turnover…

Kübler-Ross Change Curve

When discussing the emotional response category of reactions to change, I think it’s important…

Unique Value Proposition (UVP)

A unique value proposition (UVP) helps brands define their core offering and communicate it…

Features, Advantages, Benefits (FAB)

FAB stands for Features, Areas, Benefits. It’s a simple, yet powerful, framework that helps…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode

Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Building a Creator-Led Brand in the Age of Scalable Word-of-Mouth

The rise of the creator economy is a testament to the rapid transformation of the…

Expert Mode: The Untapped Potential of Digital Accessibility

Digital accessibility has often been treated as a compliance checkbox rather than a strategic imperative. …

Expert Mode: Composable CDPs and the Rise of AI-Powered Marketing

The marketing technology landscape is in constant flux, a swirling vortex of new platforms, evolving…

Expert Mode: Commerce Media’s Rise: Beyond Buzzword to Business Transformation

Commerce media, once a niche term, is now a dominant force in the advertising world. …

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The Agile Brand Guide® Book Series

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