Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Single channel vs. multi-channel marketing measurement

Single-channel measurement tracks the performance of a single channel, while multi-channel measurement is the…

Synthetic Research

Synthetic Research in the context of market research refers to the use of artificial…

Garbage in, Garbage out (GIGO)

“Garbage in, garbage out” or GIGO suggests that flawed input will always produce flawed…

Return on Ad Spend (ROAS)

Return on Ad or Advertising Spend (ROAS) helps marketers measure the effectiveness of an…

Canada’s Anti-Spam Legislation (CASL)

Canada’s Anti-Spam Legislation (CASL) is a law introduced in 2014 to combat spam and…

Lead Velocity Rate (LVR)

Lead Velocity Rate or LVR is a metric that measures a brand’s lead generation…

Consent Management Platform (CMP)

A consent management platform (CMP) is a web-based application that allows organizations to protect…

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) is a cloud-based contact center solution that provides…

Subscriber Identity Module (SIM)

A Subscriber Identity Module (SIM) is a small electronic chip used in mobile devices…

Real-Time Data (RTD)

Real-time data (RTD) refers to the information that is updated minute-by-minute, second-by-second. This data…

Natural Language Interfaces (NLI)

Natural Language Interfaces (NLI) are user interfaces that allow people to interact with computer…

Top of the Funnel (TOFU)

The concept of the ‘funnel’ is an essential model for marketers striving to convert…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Research

Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Rethinking Retail, SaaS, and AI Strategy in the Age of Agility

The convergence of artificial intelligence (AI) and marketing has ignited a fervor, leaving many enterprise…

Expert Mode: Rethinking Loyalty in a Value-First World

The ground beneath our feet is shifting.  As consumer behaviors evolve in response to economic…

Expert Mode: Navigating the Shifting Sands of the Marketing Talent Landscape

The marketing landscape is in constant flux, and the talent pool that supports it must…

Visualize, organize, and analyze your tech stack with Stackalize


AI isn't a Goal (or a Strategy) by Greg Kihlström

The Agile Brand Guide
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.