Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News | May 15, 2026

Yesterday’s announcements show the agentic transition moving from vendor roadmaps into deployed infrastructure, with consequences for marketing organizations that depend on advertising platforms, customer engagement…

Yesterday’s Marketing Technology & AI News | May 14, 2026

Yesterday’s announcements illustrate that the martech industry is in the middle of a painful, expensive, and operationally disruptive transition, and most marketing organizations are simply…

Most orgs are investing in AI at the wrong layer. Martech Futurist | May 12, 2026

The latest insights converge on a single, uncomfortable truth: most marketing organizations are investing in AI at the wrong layer. They’re deploying tools on top…

More up-to-the-minute news | Get weekly email updates


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Thompson Sampling

Thompson Sampling, also known as Bayesian Bandit or posterior sampling, is a probabilistic algorithm…

Intuit Mailchimp

Intuit Mailchimp is an all-in-one marketing platform designed primarily for small and medium-sized businesses…

Customer Journey Taxonomy

Customer Journey Taxonomy is a structure of categories that organizes systems, content, and data…

Amperity

Amperity is an AI-powered Customer Data Platform (CDP) that enables enterprises to unify fragmented…

Problem First Approach (PFA)

The Problem First Approach (PFA) is a decision-making and problem-solving methodology that emphasizes identifying…

Buy Online, Pick Up in Store (BOPIS)

Buy Online, Pick Up in Store (BOPIS) is a retail fulfillment model where a…

Treasure Data

Treasure Data is a cloud-based Customer Data Platform (CDP) that enables enterprises to unify,…

Product Listing Page (PLP)

A Product Listing Page (PLP) is the page type in an e-commerce experience that…

Average Handle Time (AHT)

Average Handle Time (AHT) is a contact center and service metric that measures the…

Data Axle

Data Axle is a cloud-based data platform that provides comprehensive B2B and B2C data,…

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA) is a key metric that measures the average revenue…

Universal Product Code (UPC)

Universal Product Code (UPC) is a barcode symbology that is widely used globally for…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Beyond the Hype Cycle: Building a Creator Commerce Engine for Sustainable Revenue

We’ve treated influencer marketing as a necessary, if somewhat unpredictable, line item—a concession to the…

Expert Mode: Moving Beyond the AI Hype Cycle to Revenue-Driven Reality

We find ourselves in a peculiar moment. As marketing leaders, we’re bombarded with a singular,…

Expert Mode: Navigating the New Performance Marketing Landscape in an Era of Uncertainty

We are contending with an economic climate that has made consumers more deliberate and discerning,…

Expert Mode: The CMO’s Mandate—From Brand Steward to Profitable Growth Architect

The modern CMO’s remit is less a job description and more an exercise in controlled…

More Expert Mode | Get weekly email updates