Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Ask how the number was built before you spend against it. Martech Futurist | August 8, 2026

Gartner, IAB, Cloudflare, and a candid APAC agency panel all landed in the same week on one question: what evidence quality does a number need…

Yesterday’s Marketing Technology & AI News | August 8, 2026

Martech news for August 6-7, 2026: Nielsen buys DoubleVerify for $2.15 billion, Cloudflare ships an AEO visibility dashboard, and Signifyd reports fraud up 33%.

Yesterday’s Marketing Technology & AI News: August 7, 2026

Martech news for August 5-6, 2026: PubMatic ships AgenticOS guardrails, KIBO AI unifies commerce agents, and Optimove finds 72% of US consumers use AI to…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Intuit Mailchimp

Intuit Mailchimp is an all-in-one marketing platform designed primarily for small and medium-sized businesses…

Agentic Commerce Protocol (ACP)

The Agentic Commerce Protocol (ACP) is an open, Apache-2.0–licensed standard co-developed and maintained by…

Customer Effort Score (CES)

Customer effort score (CES) measures the amount of effort that a customer use in…

Perceived Ease of Use (PEOU)

Perceived Ease of Use (PEOU) is a core construct in the Technology Acceptance Model…

Average Handle Time (AHT)

Average Handle Time (AHT) is a contact center and service metric that measures the…

Data Axle

Data Axle is a cloud-based data platform that provides comprehensive B2B and B2C data,…

Multi-Armed Bandit (MAB) Testing

A Multi-Armed Bandit (MAB) is a mathematical framework and decision-making algorithm used to model…

Product Listing Page (PLP)

A Product Listing Page (PLP) is the page type in an e-commerce experience that…

Thompson Sampling

Thompson Sampling, also known as Bayesian Bandit or posterior sampling, is a probabilistic algorithm…

Amperity

Amperity is an AI-powered Customer Data Platform (CDP) that enables enterprises to unify fragmented…

Problem First Approach (PFA)

The Problem First Approach (PFA) is a decision-making and problem-solving methodology that emphasizes identifying…

E-commerce

E-commerce (Electronic commerce) is the process of buying and selling goods or services online.…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Why Your Marketing Funnel Is Lying and What to Do About It

For decades, the marketing funnel has been a cornerstone of our practice. It provided a…

Expert Mode: Beyond the Prompt: Agentic AI and the New Era of Marketing Orchestration with Pega’s Tara DeZao

The next evolution isn’t simply about creating more content faster. It’s about building an intelligent,…

Expert Mode: The Uncomfortable Truth Between AI Ambition and AI Reality with Pega’s Don Schuerman

The C-suite mandate for “more AI” has been handed down. For many of us in…

Expert Mode: Beyond the Hype—Building a Revenue-Driven Marketing Engine in the AI Era

As marketing leaders, we are simultaneously expected to be seers of the future and pragmatic…

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