A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

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The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Articles

Marketing technology, CX, and Digital Transformation

Unified customer data enhances customer communication

Effective communication with customers is paramount for businesses aiming to thrive. The ability to understand…

Email Personalization is Constantly Evolving

Email remains a cornerstone communication tool, despite its long-standing presence as a legacy channel. However,…

Is Gmail’s AI Search a Game-Changer or a Privacy Nightmare?

On March 20, 2025, Google unveiled its new AI-powered Gmail search feature, promising faster and…

AI empowers frontline employees interactions

The role of frontline employees has become increasingly complex. These individuals are often the first…

House of the Customer by Greg Kihlstrm

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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