Expert Advice for Marketing Leaders on MarTech, AI, & CX


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Short Message Service (SMS)

Short Message Service (SMS) is a text messaging service component of most telephone, internet,…

Robotic Process Automation (RPA)

Robotic process automation (RPA) is a technology that uses software robots to automate repetitive,…

Customer-First, Employee-Driven

When you are able to achieve both customer-first and employee-driven approach and tie them…

Protected Health Information (PHI)

Protected Health Information (PHI) includes any piece of data that identifies a patient’s medical…

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation that came into effect on…

Patient Experience (PX)

Patient Experience (PX) refers to the range of interactions that patients have with the…

House of the Customer: A blueprint for 1:1, customer-first, employee-driven business transformation (2023)

House of the Customer defines the components and structure needed for organizations to create…

Linear Regression

Linear Regression is a statistical method used to model the relationship between a dependent…


The Agile Brand with Greg Kihlström podcast

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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The Agile Brand Guide
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