Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s MarTech News: March 2, 2026

The shift from AI experimentation to operational necessity is forcing uncomfortable choices about which tools actually matter versus which represent vendor hype. Three dominant themes…

MarTech Futurist: March 1, 2026

Vendors are selling AI as a productivity multiplier. The data suggests it’s a capability multiplier—but only for organizations that have the governance, workflows, and strategic…

Yesterday’s MarTech News: February 28, 2026

The most significant pattern across yesterday’s announcements is the proliferation of specialized AI agents and point solutions.

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Adrian Swinscoe

Described as an experimental CX thought leader and visionary, Adrian Swinscoe is a best-selling…

The Agile Consumer: Navigating the Empowered Economy and the Future of Customer Experience

Fourth book by Greg Kihlström, author of Meaningful Measurement of the Customer Experience, The…

Extract, Transform, Load (ETL)

Extract, Transform, Load (ETL) is a data integration process that pulls data from one…

2 Brand as Idea (Evolution of Brands)

As consumers and marketers have grown more sophisticated, it is not enough to simply…

Lean data strategy

Lean data is a focused approach to extracting valuable insights from a wealth of…

Wireframes

Wireframes are generally related to web, mobile, or software application design. They can be…

AI21 Labs

AI21 Labs is an artificial intelligence company specializing in developing large language models (LLMs)…

Content Marketing

Content marketing is the practice of creating valuable, relevant, and consistent content that attracts…

Governance (Component of the Center of Experience)

In the Center of Experience, governance defines how both customer and employee experience follow…

4 Brand as Relationship (Evolution of Brands)

As more and more brands have adopted the experience approach, it has become clearer…

Microsoft

Microsoft provides a comprehensive and deeply integrated suite of marketing, sales, and service applications…

Culture (Component of The Center of Experience)

Culture is something that is unique to an organization, the time and place it…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


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Expert Mode: Synthetic Research and the Future of Customer Understanding

Arguably among the most exciting developments in the area of marketing and customer experience is…

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