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#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital
We are here at Sitecore Symposium in Orlando, Florida, and today we’re going to talk about closing the gap between brand promise and customer perception. In an era of endless customer reviews, social media posts, and feedback channels, how can a large organization truly listen at scale and ensure its voice remains consistent and effective? To help me discuss this topic, I’d like to welcome Mark Wagner,…
From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.
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Rafael Flores
Rafael “Rafa” Flores is Chief Product Officer at Treasure Data.
Infios
Infios is a global supply chain software company that provides an integrated suite of…
Kevin Li
At Optimizely (previously Episerver before rebrand), I describe my job as a “tale of…
Andrew Frawley
Andrew (Andy) Frawley, with over 30 years of operational experience, including 25 years in…
Zappi
Zappi is an agile consumer insights platform designed to help enterprise brands and creators…
Chris Cubba
Currently serving as the Chief Revenue Officer at Snipp, Chris Cubba oversees the sales,…
Channel99
Channel99 is a B2B performance marketing and attribution platform that measures how digital marketing…
Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA) is a United States civil-rights law first enacted…
NMI
NMI is a leading payment gateway provider offering a comprehensive suite of payment solutions…
Seel
Seel is an e-commerce technology platform that provides a suite of AI-powered solutions designed…
Dave Anderson
Dave Anderson is VP of Product Marketing at Contentsquare.
John Durocher
John Durocher leads the award-winning Calix Customer Success organization as chief customer officer. In…
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