Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s Marketing Technology & AI News | June 2, 2026

Five announcements on June 1, 2026 share one structural move: vendors exposed their proprietary data as a governed layer that AI agents call directly, through…

Yesterday’s Marketing Technology & AI News | May 30, 2026

The flood of press releases we saw yesterday tells a story that Chief Marketing Officers (CMOs) need to look at closely. This isn’t just a…

AI produces faster than your ability to check its work. Martech Futurist | May 29, 2026

AI made marketing faster at producing almost everything, and the speed has surfaced a quieter problem underneath it. The output now arrives faster than teams…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Civic Technologies

Civic is a decentralized identity platform that enables businesses and individuals to manage and…

mParticle

mParticle is a customer data platform that simplifies the collection, organization, and activation of…

Radial

Radial is a b2c e-commerce platform offering a range of omnichannel solutions for brands…

Contextual User Experience (UX)

Contextual User Experience (Contextual UX) refers to the design and adaptation of user experiences…

Voice of the Customer (VoC)

The Voice of the Customer (VoC) refers to the collection and analysis of feedback…

Marketing Operations (MOps)

MOps incorporates a range of functions, including data management, analytics, marketing automation, technology implementation,…

Buyer’s Journey

A buyer’s journey is the series of steps that grows a potential customer into…

Experience Level Agreement (XLA)

An Experience Level Agreement (XLA) is an agreement between a company and its customers…

Salesforce Marketing Cloud

Salesforce Marketing Cloud is a comprehensive digital marketing platform designed to help businesses create…

History of the Customer Data Platform (CDP)

It wasn’t until 2013 that the term “Customer Data Platform” was first used. These…

Product Market Fit (PMF)

Product-Market Fit (PMF) is the degree to which a product satisfies strong, real demand…

Channel Switching

The idea that a single consumer may move between (“switch”) various devices and methods…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Closing the Gap Between Marketing Strategy and Frontline Execution

The challenge for enterprise leaders isn’t just to create better campaigns, but to build a…

Expert Mode: Your Content Isn’t an Asset, It’s an Engine

This article was based on the interview with Luke Roberts, Global Director, Digital Strategies &…

Expert Mode: Escaping the Generative AI Sea of Sameness with Toby Coulthard, Chief Product and Growth Officer at Jacquard

The promised land of hyper-personalized, unique content is starting to look suspiciously uniform. A strange,…

Expert Mode: Why Your Enterprise AI Strategy Needs to Be More Boring

The hype surrounding generative AI is immense, promising a revolution on par with the internet…

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