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#837: Domo Chief Design Officer Chris Willis on what to do about the trust deficit in enterprise AI

#837: Domo Chief Design Officer Chris Willis on what to do about the trust deficit in enterprise AI

Today, we’re going to talk about the growing trust deficit in enterprise AI. While we’re all chasing the speed and convenience automation promises, many leaders are realizing that fast answers are useless—and even dangerous—if you can’t verify or defend the logic behind them. We’ll explore how to move beyond ‘black-box’ systems to build an AI strategy grounded in transparency, credibility, and true, defensible decision-making. To help me discuss this topic, I’d like to welcome, Chris Willis, Chief Design Officer & Futurist at Domo.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Agile Brand

An Agile Brand is an organization that is able to be adaptive to both…

Product Market Fit (PMF)

Product Market Fit (PMF) means finding the right target market where the product’s market…

Organizational Semiotics (OS)

Organizational Semiotics (OS) is the study of how signs, symbols, and meaning are used…

Experience Level Agreement (XLA)

An Experience Level Agreement (XLA) is an agreement between a company and its customers…

The Agile Brand with Greg Kihlström Podcast

The Agile Brand with Greg Kihlström podcast discusses marketing technology, customer experience, and digital…

Channel Switching

The idea that a single consumer may move between (“switch”) various devices and methods…

Environment (Component of the Center of Experience)

In the Center of Experience, environment consists of the “places” aspect of experience.  This…

Headless Architecture

A headless architecture for websites and web applications separates the front end (the user…

Perceived Ease of Use (PEOU)

Perceived Ease of Use (PEOU) is a core construct in the Technology Acceptance Model…

Constant Contact

Constant Contact is an email marketing and automation platform designed to help small businesses…

Daily Standup Meeting Agenda

You can use this Daily Standup Meeting Agenda and modify it for your own…

Return on Investment (ROI)

ROI measures the return from an investment in relation to the cost of the…


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