Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

AI investment has moved beyond efficiency to experience infrastructure. MarTech Futurist – April 1, 2026

AI investments are actively reshaping the infrastructure of how we engage customers, how buyers discover brands, and how martech platforms compete. Forrester’s Q1 2026 CDP…

Yesterday’s Marketing Technology News | April 2, 2026

The agentic era is not approaching – it has arrived, and the organizations that will win are those that move from experimentation to governance. Shopify’s…

Yesterday’s Marketing Technology News | April 1, 2026

Yesterday’s press releases paint a picture that is simultaneously exciting and sobering for CMOs. The volume of AI announcements is accelerating, but the gap between…

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Ad-Supported Video on Demand (AVOD)

Ad-Supported Video on Demand (AVOD) is a video distribution model that allows users to…

Channel Switching

The idea that a single consumer may move between (“switch”) various devices and methods…

Agile Brand

An Agile Brand is an organization that is able to be adaptive to both…

Organizational Semiotics (OS)

Organizational Semiotics (OS) is the study of how signs, symbols, and meaning are used…

Real-Time Data (RTD)

Real-time data (RTD) refers to the information that is updated minute-by-minute, second-by-second. This data…

Product Market Fit (PMF)

Product Market Fit (PMF) means finding the right target market where the product’s market…

Chief Marketing Officer (CMO)

A Chief Marketing Officer (CMO) is the senior executive responsible for leading an organization’s…

Contextual User Experience (UX)

Contextual User Experience (Contextual UX) refers to the design and adaptation of user experiences…

The Agile Brand with Greg Kihlström Podcast

The Agile Brand with Greg Kihlström podcast discusses marketing technology, customer experience, and digital…

Universal Commerce Protocol (UCP)

Universal Commerce Protocol (UCP) is an open-source protocol that standardizes how AI agents and…

mParticle

mParticle is a customer data platform that simplifies the collection, organization, and activation of…

Radial

Radial is a b2c e-commerce platform offering a range of omnichannel solutions for brands…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Turning the Trillion-Dollar Returns Problem into a Revenue Engine

We, as marketing leaders, spend fortunes crafting seamless pre-purchase journeys, optimizing every click and impression,…

Expert Mode: Beyond the Prompt — Building the Augmented Marketing Team

The relevant question isn’t if AI will fundamentally change our function, but how we, as…

Expert Mode: From Cost Center to Experience Engine: The AI-Powered Contact Center

For decades, the contact center has occupied a specific, and often siloed, space in the…

Expert Mode: Deconstructing the MQL to Finally Align Marketing and Sales

For at least a decade, we’ve been on a collective quest to align marketing and…

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