Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Yesterday’s Marketing Technology News | March 31, 2026

Yesterday delivered a concentrated wave of announcements that, taken together, reveal a marketing technology landscape in genuine structural transition — not the incremental…

Yesterday’s Marketing Technology News | March 29, 2026

The common thread across all three themes is the gap between vendor announcements and operational readiness. Every major platform is announcing AI…

Personalization with strong context delivers measurable leaps. Martech Futurist | March 28, 2026

This week’s research points to a marketing leadership inflection point. AI is no longer a future capability, but an operational reality that…

More news


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Ad-Supported Video on Demand (AVOD)

Ad-Supported Video on Demand (AVOD) is a video distribution model that allows users to…

Channel Switching

The idea that a single consumer may move between (“switch”) various devices and methods…

Agile Brand

An Agile Brand is an organization that is able to be adaptive to both…

Organizational Semiotics (OS)

Organizational Semiotics (OS) is the study of how signs, symbols, and meaning are used…

Real-Time Data (RTD)

Real-time data (RTD) refers to the information that is updated minute-by-minute, second-by-second. This data…

Product Market Fit (PMF)

Product Market Fit (PMF) means finding the right target market where the product’s market…

Chief Marketing Officer (CMO)

A Chief Marketing Officer (CMO) is the senior executive responsible for leading an organization’s…

Contextual User Experience (UX)

Contextual User Experience (Contextual UX) refers to the design and adaptation of user experiences…

The Agile Brand with Greg Kihlström Podcast

The Agile Brand with Greg Kihlström podcast discusses marketing technology, customer experience, and digital…

Universal Commerce Protocol (UCP)

Universal Commerce Protocol (UCP) is an open-source protocol that standardizes how AI agents and…

Radial

Radial is a b2c e-commerce platform offering a range of omnichannel solutions for brands…

mParticle

mParticle is a customer data platform that simplifies the collection, organization, and activation of…


The Agile Brand with Greg Kihlström podcast

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Beyond the Prompt — Building the Augmented Marketing Team

The relevant question isn’t if AI will fundamentally change our function, but how we, as…

Expert Mode: From Cost Center to Experience Engine: The AI-Powered Contact Center

For decades, the contact center has occupied a specific, and often siloed, space in the…

Expert Mode: Deconstructing the MQL to Finally Align Marketing and Sales

For at least a decade, we’ve been on a collective quest to align marketing and…

Expert Mode: Why Your Design System Is Failing and How to Fix It

For many organizations, the design system has become a gilded cage—a beautifully crafted set of…


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