Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.

Up-to-the-Minute Analysis

Insights from the last 48 hours

Marketing’s advantage has shifted to the handoff from insight to action. Martech Futurist | July 15, 2026

Reposted from GregKihlstrom.com: Recent research across Forrester, Gartner, and adjacent CX coverage converges on the same seam. Adoption has stopped being the variable that separates…

Marketing Technology & AI News | July 15, 2026

Yesterday’s press releases tell a story that vendor headlines obscure: marketing organizations are being asked to run faster on infrastructure that was never built for…

Yesterday’s Marketing Technology and AI News | July 14, 2026

Yesterday’s martech news, July 13, 2026: The Trade Desk activates 28M Seven-Eleven Japan shoppers’ purchase data, plus AI visibility and ecommerce shifts.

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

AdStock Effects

AdStock effects refer to the prolonged impact of advertising on consumer behavior after the…

Percent Increase

Percent increase is a way of expressing how much a value has grown relative…

Marketing Resource Management (MRM)

Marketing Resource Management (MRM) includes various tasks such as budget allocation, content management, brand…

Salesforce Marketing Cloud

Salesforce Marketing Cloud is a comprehensive digital marketing platform designed to help businesses create…

Contextual User Experience (UX)

Contextual User Experience (Contextual UX) refers to the design and adaptation of user experiences…

Kolmogorov–Smirnov (KS) Similarity

Kolmogorov–Smirnov (KS) similarity refers to the use of the Kolmogorov–Smirnov statistic to quantify how…

McKinsey 7S Framework

The McKinsey 7S Framework is an organizational analysis model that examines seven interrelated internal…

Digital Asset Management (DAM)

Digital Asset Management (DAM) refers to the practice of organizing, storing, and retrieving digital…

Crossing the Chasm

Crossing the Chasm is a marketing and product strategy framework that describes the difficulty…

Task-Technology Fit (TTF

Task-Technology Fit (TTF) is a framework that describes how well a technology’s capabilities match…

Conversion Value Optimization (CVO)

Conversion Value Optimization is the process of optimizing your website or landing pages for…

Radial

Radial is a b2c e-commerce platform offering a range of omnichannel solutions for brands…


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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: The Strategic Conductor in an AI-Powered World

The pressure on marketing leaders to adopt, integrate, and demonstrate Return on Investment (ROI) from…

Expert Mode: Beyond the Playground: Operationalizing Generative AI at Enterprise Scale

This pivot from experimentation to enterprise-grade execution is a familiar cycle for anyone who remembers…

Expert Mode: The Contact Center is Your New Competitive Intelligence Engine

We’ve become so fixated on resolving issues quickly that we often fail to ask the…

Expert Mode: Your Biggest Competitor Might Be an AI-Powered Scammer

The modern battlefield for customer trust and revenue is being fought on fraudulent websites, deceptive…

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