Expert Advice for Marketing Leaders on MarTech, AI, & CX


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Experience Debt

Experience debt can be defined as the gap between a customer’s expectations and the…

Software as a Service (SaaS)

SaaS is a delivery model in which software applications are hosted by a third-party…

Foot Traffic Attribution (FTA)

Foot Traffic Attribution (FTA) is a specialized attribution tool used in marketing to analyze…

Failure Mode and Effects Analysis (FMEA)

Failure Mode and Effects Analysis (FMEA) is a structured approach to identifying and addressing…

AIDA – Attention/Awareness, Interest, Desire, Action

AIDA is an acronym for Attention, Interest, Desire, and Action. It represents the four…

SMART Goals

SMART goals are a specific type of goal-setting technique that helps you to plan…

Retention Rate

Retention rate is a calculation of how many customers you keep at the end…

Retail Media Network (RMN)

A retail media network is a business model that functions as an advertising platform.…


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The Agile Brand Guide® Book Series

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In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

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