A Guide to Marketing Technology and CX

Today we’re going to talk about Localization, Personalization, and AI, and how using these methods and tools well can increase ROI and improve the multi-channel customer experience. To help me discuss this topic, I’d like to welcome Stephanie...

Let's explore how generative AI is revolutionizing the e-commerce industry and why marketers should start adopting this technology.

Autonomous technologies, such as robots, can revolutionize the way warehouses operate and improve various aspects of the e-commerce process.

Today we’re going to talk about enhancing E-commerce with AI by improving personalization, relevance, and the overall customer experience. To help me discuss this topic, I’d like to welcome Sean Mullaney, a former Stripe and Google Executive, who...

Headless architecture, particularly in e-commerce, offers significant benefits in improving customer experience in the world of e-commerce. By decoupling the front end and back end of an e-commerce platform, businesses gain flexibility and differentiation in delivering personalized and optimized experiences to their customers.

The concept of the "endless aisle" in e-commerce is revolutionizing the way brands reach and engage with consumers.

Artificial Intelligence (AI) has proven to be an effective tool in analyzing customer feedback, and there are limitations of traditional methods of analyzing feedback, such as reading through every response manually.

Nano Interactive’s recent data showed that 70% of UK consumers now regularly hide their personal data when online, and as the Government pushes through both its Data Protection and Digital Information Bill and its Online Safety Bill, marketers need...