Co-CEO and Co-Founder at Office of Experience
Carlos is co-founder & co-CEO of OX. He leads his team with nearly 20 years of grit and seasoning in the interactive and integrated multichannel space. As a customer-centered experience strategist by training, Carlos believes that enhanced customer satisfaction and loyalty is achieved through clarifying strategic intent and uncovering opportunities in the user journey. By merging the benefits of analysis and interaction, he creates experiences that drive alignment, progress and evolution. His focus on performance-driven engagements has allowed Carlos to be a true 360-degree partner, building user-centered experiences for some of the world’s leading brands.
Links
Carlos Manalo on LinkedIn: https://www.linkedin.com/in/carlosmanalo/
Office of Experience website: https://www.officeofexperience.com
Podcast Appearances
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Please note that this information was accurate as of September 18, 2025