Definition
This is the difference, or “gap” between three things as measured using the culture quadrant:
- What employees perceive the current culture to be
- What employees desire the culture to be
- What leadership and stakeholders desire the culture to be in order to achieve business objectives
Related
- Culture Quadrant
- Competing Values Framework (CVF)
- Center of Experience
Products
Resources
- Book: The Center of Experience (2020)