Brand Experience (Component of the Center of Experience)

Definition

The combination of customer experience (CX) and employee experience (EX), and how both work together to form an organization’s holistic experience and brand perception.

Center of Experience

Related

  • Center of Experience
  • Brand Experience (Component of the Center of Experience)
  • Internal and External Audiences (Component of the Center of Experience)
  • Delivery (Component of the Center of Experience)
  • Brand (Component of the Center of Experience)
  • Governance (Component of the Center of Experience)
  • Data (Component of the Center of Experience)
  • Environment (Component of the Center of Experience)
  • Measurement (Component of the Center of Experience)
  • Platform (Component of the Center of Experience)
  • Customer-Centric Culture (Component of the Center of Experience)
  • Customer Experience
  • Employee Experience
  • Agile, Customer-Centric Culture

Products

Resources