_Center of Experience

Definition

A Center of Excellence that is built around promoting brand experience, or the combination of employee and customer experience. It is a multi-disciplinary group of teams and experts with the ability to create projects and initiatives to improve CX and EX.

Related

  • Brand Experience (Component of the Center of Experience)
  • Internal and External Audiences (Component of the Center of Experience)
  • Delivery (Component of the Center of Experience)
  • Brand (Component of the Center of Experience)
  • Governance (Component of the Center of Experience)
  • Data (Component of the Center of Experience)
  • Environment (Component of the Center of Experience)
  • Measurement (Component of the Center of Experience)
  • Platform (Component of the Center of Experience)
  • Customer-Centric Culture (Component of the Center of Experience)
  • Customer Experience
  • Employee Experience
  • Agile, Customer-Centric Culture

Products

Resources