Like technical debt, culture debt can have significant implications for an organization’s ability to achieve its goals and objectives. Culture debt can arise when an organization’s culture becomes outdated, ineffective, or dysfunctional, leading to a culture deficit that can hinder the organization’s ability to attract and retain top talent, innovate, and deliver value to its stakeholders.
Culture debt can be defined as the amount owed and the acquired responsibility by an organization to all of its stakeholders for digging out of the culture deficit. This can include a range of obligations, such as addressing issues related to diversity, equity, and inclusion, improving communication and collaboration, and fostering a culture of innovation and continuous improvement.
The Agile Brand Guide to Marketing Operations (2023) by Greg Kihlström