Sr. Director, Client Experience Strategy at CIBC
Stephanie leads Client Experience Strategy for one of Canada’s ‘big 5’ banks. With over 30 years in financial services, she excels at integrating people, processes, and platforms. Her proven expertise in strategic planning, governance, and leading multimillion dollar projects while navigating complex regulatory environments has enabled client-centric, data-driven solutions that drive meaningful change and measurable business outcomes.
Links
Stephanie Leheta on LinkedIn: https://www.linkedin.com/in/stephanie-leheta-mba-ccmp-pmp-ccxp-435a8113/
CIBC website: https://cibc.com/
Podcast Appearances
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