Operational

• Business Intelligence (BI)
• Business Process Outsourcing (BPO)
• Business Value
• Digital Transformation
• Experience Debt
• Experience Maturity
• Failure Mode and Effects Analysis (FMEA)
• Income Producing Activities (IPA)
• Learning & Development (L&D)
• Line of Business (LOB)
• Operational Debt
• Organizational Change Management (OCM)
• Root Cause Analysis (RCA)
• Standard Operating Procedure (SOP)
• Technical Debt
• Third-Party Logistics (3PL)
• Time to Value (TTV)