Head of CX at NoFraud
Breanna Moreno is CX Architect at NoFraud, where she helps ecommerce brands reduce post-purchase fraud and policy abuse while empowering customer experience teams to operate more strategically.
With more than 13 years of experience building and scaling high-growth CX organizations, Breanna previously served as Vice President of CX and the first employee at True Classic, leading the support function through rapid DTC expansion and transforming it from a reactive cost center into a data-driven driver of brand performance. Today, she brings that brand-side perspective to NoFraud, serving as a bridge between fraud prevention technology and the frontline teams responsible for protecting revenue, loyalty, and customer trust.
Links
Breanna Moreno on LinkedIn
NoFraud website: https://www.nofraud.com/
NoFraud on The Agile Brand Guide List: https://list.agilebrandguide.com/platforms/nofraud
Podcast Appearances
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Please note that this information was accurate as of March 4, 2026