SVP, Global Presales at Medallia
With 25 years in SaaS and Customer Experience (CX), Courtney brings deep expertise in leading global sales engineering and strategy teams. She has a proven track record of connecting customers to innovation that drives measurable business outcomes.
For the last 15 years, she’s focused on transforming CX adoption into an engine for revenue growth, efficiency, and stakeholder value. At Medallia, Courtney leads the Center of Excellence that helps customers maximize their CX investments—modernizing programs with AI, breaking free of outdated foundations, and accelerating results.
Links
Courtney Shealy on LinkedIn: https://www.linkedin.com/in/courtney-mcmahan-shealy-9b3251/
Medallia website: https://www.medallia.com
Medallia on The Agile Brand Guide List: https://list.agilebrandguide.com/companies/medallia-inc
Podcast Appearances
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Please note that this information was accurate as of April 6, 2026