Director of AI at Front
Kevin Yang is the Director of AI at Front, the only customer operations platform built for B2B complexity, where he leads the company’s AI strategy across automation, analytics, and customer insight. His work is grounded in the belief that the most valuable business intelligence lives inside customer conversations. At Front, Kevin is building AI systems that operate within real workflows—helping over 9,000 businesses better understand what their customers are saying and translate those insights into action with full visibility
Kevin joined Front through the acquisition of Idiomatic, the AI-powered voice-of-the-customer platform he founded and led as CEO. Earlier in his career, Kevin worked in frontline support while building his first company, EAT Club, a leading virtual cafeteria serving over 1,000 companies, including Google, Netflix, and Tesla.
Links
Kevin Yang on LinkedIn: https://www.linkedin.com/in/yangkevin/
Front website: https://www.front.com
Front on The Agile Brand Guide List: https://list.agilebrandguide.com/platforms/front
Podcast Appearances
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Please note that this information was accurate as of August 13, 2026