VP of Customer Experience at Five9
Jenn Edwards is an accomplished professional in customer experience and marketing, currently serving as the VP of Customer Experience at Five9. With a robust background that includes roles such as Marketing and Customer Experience Advisor at JME Consulting and Co-Founder of Community Art Collaborative, Jennifer has demonstrated strong leadership and innovative thinking.
Previously, Jennifer held the position of Americas Field Marketing Leader at Cisco and served as VP Global Demand at WalkMe™. Educationally, Jennifer holds a Master of Science in Telecommunications Management from UCL and a Bachelor of Science in Marketing/International Business from Manhattan College.,Yes,This will be completed shortly
Links
Jenn Edwards on LinkedIn: https://www.linkedin.com/in/jennifermaciveredwards/
Five9 website: https://www.five9.com/
Podcast Appearances
Related Articles, News, & Episodes
Please note that this information was accurate as of January 19, 2026